Edgars Gadžega
Daugavpils
Summary
Resourceful Manager with excellent client oversight, issue resolution and relationship-building expertise. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
4
4
years of professional experience
Work History
Project Manger
Amber Studios
02.2022 - 10.2023
- Worked head to head with key account managers to develop long lasting relationship with the partners
- Followed all prescribed deadlines to deliver the project in the negotiated time with the partners
- Ensured all necessary equipment, utilities and tools were available for the project realization team
- Trained and prepared new manager (i.e. HR Manager, Trainer, Chief SM and others)
- Led a communication with the partners during major project development events to ensure that the project team understands the main goals that have to be achieved
- Offered optimization and quality upgrade procedures to the partners
- Provided detailed project status updates to stakeholders and executive management
- Identified plans and resources required to meet project goals and objectives
- Met the partners expectations with the deadlines, quality of product (game presenters and studio) and reaction speed to fast changing circumstances that often occur during project realization
Studio Director
Amber Studios
02.2022 - 05.2023
- Participated in studio budget planning, allocating and spreading available resources in the most efficient way
- Delivered everything that was necessary for the studio security and compliance standards to be met according to MGA.
- Optimized studio and management team to fully cover all duties that have to be done at the studio.
- Ensuring the safety of the company's property
- Participated in the development of the company's strategy
- Organized, monitor and be responsible for the implementation of the General Director's
orders - Managed any internal strategic, tactical and operational projects, including new ones
- Represented the company's interests in relations with third-party organizations
- Manage and promptly resolve any issues that arise, independently or with the involvement of specialists from the field: IT, accounting, legal, insurance, rental of
premises, and others - Accomplished financial objectives by forecasting requirements; preparing budget
scheduling expenditures; analyzing variances; initiating corrective actions - Maintained staff by recruiting, selecting and orienting employees; maintaining a safe,
secure, and legal work environment; developing personal growth opportunities - Responsible for the Health and Safety in the workplace, employee Health and Safety training in the workplace, the Fire Safety in the workplace
- Created short and long-term financial and managerial reports
Chief Shift Manager
Amber Studios
11.2020 - 02.2022
- Led a 30+ Shift Managers team ensuring all procedures and policies are followed.
- Employee satisfaction and motivation played a crucial role in developing the highest quality standards
- Continuously trained and engaged employees to gain more knowledge and become one of a kind specialists in their position
- Played crucial role in delivering partners requests in to live production (i.e. special events, new procedures, compliance updates and etc.)
- On monthly basis reported employee statistics (behavior, performance, appearance, quality and etc.)
Shift Manager
Amber Studios
12.2019 - 11.2020
- Executed platform prescribed operational procedures (issue resolving, shuffling and etc. in order to keep game fairness and integrity.
- Assured the best visual and work quality as prescribed by the company standards and procedures to make sure that the best possible product was delivered to the end user
- Communicated between facilities/studio management and game presenters in order to get the best results and properly forward management intentions to the working staff
- Reported issues on daily basis to partners and studio management to ensure that all issues and complaints will be delivered to relevant personnel/management.
Game Presenter
Amber Studios
11.2019 - 12.2019
- Presented games according to the prescribed rules
Education
High School Diploma -
Karsava High School
Karsava, Latvia05.2019
Skills
- Customer Satisfaction
- Shareholder Engagement
- Shareholder Communications
- Account Management
- Analytical Skills
- MS Office and Google Sheets
- Set and fit in proper deadlines
- Project Coordination
- Organization Skills
- Internal and External Communications
Languages
Latvian
Native language
English
Advanced
C1
Russian
Advanced
C1
Timeline
Project Manger
Amber Studios
02.2022 - 10.2023
Studio Director
Amber Studios
02.2022 - 05.2023
Chief Shift Manager
Amber Studios
11.2020 - 02.2022
Shift Manager
Amber Studios
12.2019 - 11.2020
Game Presenter
Amber Studios
11.2019 - 12.2019
High School Diploma -
Karsava High School
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