Eduina Ymeri
Florence
Summary
An accomplished professional seeking a challenging and dynamic role in a reputable organization where I can utilize my skills and experiences to contribute to the growth and success of the company. My professional experiences have equipped me with exceptional project management, leadership, communication, and problem-solving skills. Moreover, my strong work ethic, attention to detail, and ability to work independently and in teams make me an ideal candidate for the position.
Overview
16
16
years of professional experience
Work History
Receptionist
Hotel Relais Il Cestello ***
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Marketing Director & Procurement Manager
VEGA Construction Group
08.2020 - 04.2021
- Developed and executed marketing strategies to promote company services and products
- Managed procurement processes to ensure timely and cost-effective acquisition of goods and services
- Managed vendor relationships and negotiated contracts
- Analyzed market trends and customer needs to inform marketing and procurement strategies.
Office Manager
RE/MAX Infinity Home
10.2018 - 07.2020
- Managed daily office operations, including customer service, inventory management, and administrative tasks
- Developed and implemented office policies and procedures to improve efficiency and productivity
- Managed office budget and expenses
- Coordinated with other departments and stakeholders to ensure smooth operation of the office.
Director of Human Resources
Unit Center
10.2017 - 03.2018
- Developed and implemented HR policies and procedures to ensure compliance with labor laws and regulations
- Managed recruitment, selection, and on-boarding of new employees
- Developed and delivered training programs to enhance employee skills and performance
- Managed employee benefits and compensation programs.
Project Manager
Unit Center
01.2017 - 09.2017
- Managed projects from initiation to completion, ensuring delivery on time, within budget, and meeting quality standards
- Developed project plans, schedules, and budgets
- Coordinated project teams, including internal and external resources
- Monitored project progress and reported on project status to stakeholders.
Project Assistant
3A Projects
10.2016 - 12.2016
- Assisted in project planning, budgeting, and reporting
- Conducted research and analysis to support project activities
- Coordinated project logistics, including scheduling and procurement
- Assisted in communication with project stakeholders and partners.
Agent for Forex
Unit Center
07.2016 - 09.2016
- Conducted sales calls to potential clients to promote Forex trading services
- Managed client accounts and provided support and guidance on trading strategies
- Achieved sales targets and quotas.
Translator
Malteser
06.2016 - 07.2016
- Translated medical and emergency response documents from Albanian to English and vice versa
- Assisted in training sessions for volunteers and staff on emergency response procedures
- Provided interpretation services during emergency situations.
Marketing Coordinator
LSI - Political Party
09.2014 - 06.2016
- Developed and executed marketing campaigns for a political party
- Conducted market research and analyzed data to inform campaign strategies and tactics
- Coordinated with other party members and stakeholders to ensure campaign success.
Translator
Notary Office "Lumturi Hoxha"
03.2016 - 04.2016
- Translated legal documents and contracts from Albanian to English and vice versa
- Interpreted during meetings and negotiations with clients and stakeholders
- Assisted in administrative tasks as needed.
Task Manager
IPA CBC Programme Albania - Montenegro
12.2013 - 02.2016
- Managed and supervised a cross-border cooperation project between Albania and Montenegro
- Prepared project proposals, budgets, and reports
- Coordinated and monitored project activities and ensured compliance with project objectives and deadlines.
Campaign assistant
XL World a Xerox Company
09.2013 - 12.2013
- Assisted in the planning and execution of a marketing campaign for Xerox products and services
- Conducted market research and analyzed data to identify target audiences and opportunities
- Coordinated with other departments and stakeholders to ensure the success of the campaign.
Coordinator
SOL (Sharing One Language)
01.2009 - 12.2013
- Recruited and trained English language teachers for schools in Albania
- Coordinated and supervised the placement and performance of English language teachers in schools
- Conducted teacher evaluations and provided feedback and support to improve their teaching skills.
Teleselling Operator
XL World a XEROX Company
09.2009 - 03.2013
- Conducted outbound sales calls to businesses and individuals
- Achieved sales targets and quotas
- Maintained accurate and up-to-date customer information and sales records.
Volunteering as an English Teacher
Peace Corp
01.2009 - 01.2010
- Taught English to primary and secondary school students
- Developed lesson plans and teaching materials
- Organized and conducted extracurricular activities and events.
Education
Professional Master in English -
University of Shkodra "Luigj Gurakuqi"
07.2011
Skills
- Fast Learner
- Ability to Work in a Team
- Adaptability
- Leadership Skills
- Analytical Thinking Skills
- Problem Solving Skills
- Multitasking Skills
- Time Management Skills
- Interpersonal Communication Skills
Languages
Albanian
English
Italian
Spanish; Castilian
Personal Information
- Nationality: Albanian
- Driving License: Yes
Timeline
Receptionist
Hotel Relais Il Cestello ***
06.2023 - Current
Marketing Director & Procurement Manager
VEGA Construction Group
08.2020 - 04.2021
Office Manager
RE/MAX Infinity Home
10.2018 - 07.2020
Director of Human Resources
Unit Center
10.2017 - 03.2018
Project Manager
Unit Center
01.2017 - 09.2017
Project Assistant
3A Projects
10.2016 - 12.2016
Agent for Forex
Unit Center
07.2016 - 09.2016
Translator
Malteser
06.2016 - 07.2016
Translator
Notary Office "Lumturi Hoxha"
03.2016 - 04.2016
Marketing Coordinator
LSI - Political Party
09.2014 - 06.2016
Task Manager
IPA CBC Programme Albania - Montenegro
12.2013 - 02.2016
Campaign assistant
XL World a Xerox Company
09.2013 - 12.2013
Teleselling Operator
XL World a XEROX Company
09.2009 - 03.2013
Coordinator
SOL (Sharing One Language)
01.2009 - 12.2013
Volunteering as an English Teacher
Peace Corp
01.2009 - 01.2010
Professional Master in English -
University of Shkodra "Luigj Gurakuqi"
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