Edyta Kaspruk
Tokarnia
Summary
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
13
13
years of professional experience
Work History
Ryanair Buzz
10.2018 - 01.2025
- Company Overview: formerly Ryanair DAC
- Provides excellent customer service and creates a friendly atmosphere on board
- Properly executes the duties related to the safety of the aircraft and the passengers, while maintaining consistency with the highest ethical standards
- Manages in-flight sales and cash handling
- Enjoy dealing with the public and have the ability to provide excellent customer service with a ‘can do’ attitude
- Formerly Ryanair DAC
Consultant for customers
Universal Agent S.A.
10.2013 - 03.2014
- Contact with the client and perform basic office work
- Work on project ING
Apprenticeship
03.2012 - 05.2012
- Taking notes of legal acts, perform basic office work
Education
Master of Law -
Andrzej Frycz Modrzewski Krakow University
07.2013
Higher Grades - English, Biology, Chemistry
Salesian High School
04.2008
Skills
- Microsoft Office Products
- Journalist course
- Maltese First Aid Course
- Driving license
- Problem-solving
- Quick learner
- Attention to detail
- Client relationships
- Computer skills
Languages
English
Polish
Telephone
+48721132583
Personal Information
- Date of Birth: 06/17/89
- Work Permit: I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act of 29.08.1997 no 133 position 883).
Hobbies and Interests
- Travelling
- Volleyball
- Music
- Movies
- Cooking
- Baking
Qualifications And Additional Information
Experienced user of Microsoft Office Products, Journalist course, Maltese First Aid Course, Driving license
travelling
My favourites coutries that I have visited so far is Brasil, Argentina and France.
Timeline
Ryanair Buzz
10.2018 - 01.2025
Consultant for customers
Universal Agent S.A.
10.2013 - 03.2014
Apprenticeship
03.2012 - 05.2012
Higher Grades - English, Biology, Chemistry
Salesian High School
Master of Law -
Andrzej Frycz Modrzewski Krakow University
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