ELIF YILMAZ
Summary
Highly proactive manager with 7 years of experience in team leadership in service industry. Background includes sales, management and customer service in fast-paced settings.
Overview
11
11
years of professional experience
Work History
Restaurant Manager
Osmanlı Sofrası Restaurant
01.2016 - 09.2022
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Sales Assistant
Decathlon
07.2014 - 12.2015
- Prepared PowerPoint presentations and Word documents for sales presentations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fielded customer questions to share information about products, availability, and pricing.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Accounting Assistant
Ertan Yapı Inşaat
04.2011 - 05.2014
- Used accounting software to prepare weekly and monthly financial reports.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
Education
Master of Arts - Political Science And Government
Sinop University
Sinop, Turkey07.2025
Master of Arts - Business Administration And Management
Sinop University
Sinop, Turkey07.2022
Bachelor's Degree - Business Administration
Anadolu University
Eskişehir, Turkey09.2010
Skills
- Operations Management
- Customer Engagement
- MS Office
- Attention to Detail
- Staff Management
- Invoicing and Billing
- Data Entry
- Account Reconciliation
- Customer Service
- Complex Problem-Solving
- Processing Payments
- Goal-Oriented
Languages
Turkish
Native language
English
Upper intermediate
B2
Timeline
Restaurant Manager
Osmanlı Sofrası Restaurant
01.2016 - 09.2022
Sales Assistant
Decathlon
07.2014 - 12.2015
Accounting Assistant
Ertan Yapı Inşaat
04.2011 - 05.2014
Master of Arts - Political Science And Government
Sinop University
Master of Arts - Business Administration And Management
Sinop University
Bachelor's Degree - Business Administration
Anadolu University
Similar Profiles
Esra MeydanEsra Meydan
Barista at Bayram Efendi Osmanlı KahvecisiBarista at Bayram Efendi Osmanlı Kahvecisi
TEZDZHAN TURGAY SYULEYMANTEZDZHAN TURGAY SYULEYMAN
Depot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANTDepot Supervisor at TURHAN RESTAURANT-SILVATOWN STEAKHOUSE RESTAURANT
Christopher Lill-WashingtonChristopher Lill-Washington
Social Media Coordinator at Wild Olive Restaurant & Lupara RestaurantSocial Media Coordinator at Wild Olive Restaurant & Lupara Restaurant