Ella Blue Acheson

- Handled all responsibilities related to opening and closing the cafe each week.

- Performed barista duties efficiently.

Streamlined seating setup to improve spatial efficiency.

- Frequently managed inventory of cleaning products and maintained stock levels.

- Promoted a harmonious environment for team members and clients.

- Maintained elevated standards for both coffee quality and customer experience.

- Managed front of house in the cafe Wednesday - Saturday every week (8am-2pm)

- Packed bread orders every Saturday + in charge of all large scale holiday orders

- Organised phone orders

- Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.

- Oversaw supply restocking, area cleaning, and product organization.

- Made personal recommendations for customers by sharing product knowledge and demonstrating product.

- Managed daily store operations for smooth functioning and achieving sales targets.

- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.

- Maintained an aesthetically pleasing store layout through strategic merchandise placement and visual displays, driving customer interest in products.

- Reduced employee turnover rate by fostering a supportive work culture that encouraged professional growth opportunities.