Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Timeline
Generic

ELWIRA ZAK

Gdansk, Poland

Summary

An accomplished professional within over 5 years’ experience in the financing sector. I am highly a self-motivated, responsible and reliable person with excellent communication and administrative skills. I am efficient at multitasking and time management. I am a quick learner and easily adapt to a new working environment. I can work in tight deadlines.


Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Executive

Wipro IT Services
10.2022 - Current


  • Being responsible of initiatives to improve the sourcing ecosystem
  • Building a good relationship and being a point of contact to various vendors and universities in and out the country
  • Organizing and running different local hiring events
  • Ensuring smooth on-boarding of resources In Poland
  • Coordinating various projects within recruitment process

Recruitment Coordinator

IDC Technologies/Wipro IT Services
02.2022 - 10.2022
  • Coordinating various projects within recruitment process
  • Working closely with recruiters to assure that all candidates will be onboarded on time the Recruiter
  • Pre-onboarding support to candidates and Responsible for Recruitment tool updates and supporting documentation requirements
  • Handling and prioritize multiple administrative duties while exercising independent judgment and initiative
  • Creating a positive hiring experience for candidate
  • Maintaining and generating reports

MICE Coordinator

Hotel Arłamów
01.2002 - 09.2021
  • Organizing and coordinating various events, including conferences, annual general meetings, customer social events
  • Building a strong relations with clients
  • Working closely with all managers from each individual hotel's department
  • Making business meetings a success
  • Managing multiple projects and work assignments

Global Treasury Ventures and Acquisition Analyst

CPL/Accenture
03.2021 - 08.2021
  • Preparing all necessary documentations related to opening the bank accounts for acquired entities
  • Liaising with banks, legal and directors on daily basis to meet country-specific regulations and standards
  • Bing responsible of providing all KYC/AML documents on time to the bank to meet deadlines
  • Ensuring the acquired business unit utilizes standard Treasury tools and processes as appropriate

Tour Operator Representative

SANTIAGO Sp. z o.o./Nowa ITAKA Sp. Z o.o
01.2007 - 05.2018
  • Bulgaria,Egypt, Greece, Lanzarote
  • Being the frontline representative of the holiday company
  • Establishing and maintaining relationships with local hoteliers, apartment owners, excursion agents and travel companies
  • Providing presentations, conducting welcome meetings for clients, selling and organizing excursions
  • Checking hotel standards and safety procedures
  • Dealing with customer complains
  • Tour guiding

Senior Sanction Screening,OFAC Representative

STATE STREET BANK POLAND
01.2017 - 04.2018
  • Performing screening/filtering of payment instructions prior to their execution and settlement in order to prevent money transfer in breach of sanctions, embargoes and/or other Corporations enforcement guidelines
  • Complete and prove reasonability of the payment screening process components
  • Completes the checklist when required in accordance with procedures

Case Management Analyst/ Screening Specialist

THOMSON REUTERS
05.2015 - 12.2016
  • Responsible for reviewing and ensuring all required AML / KYC Regulatory requirements for existing clients are still in place during processing Refresh-Trigger Cases
  • Performing the required KYC screening on existing / new clients in the World-Check
  • Documenting and corroborating the information obtained on the client as required by the Global KYC Procedures utilizing a variety of independent research sources
  • Analyzing Client data, documentation and negative news in order to determine Client Risk Profile as established under ORG ID Procedures
  • Tracking and reporting all KYC documentation & understanding of all required documentation as per applicable risk rating & entity type
  • Significant hands-on experience in Know Your Customer, Enhanced Due Diligence, Negative News, Client Reference Data and Client Documentation , particularly for financial institutions operating in many jurisdictions

Credit Support Officer

CPL/KBC BANK
10.2014 - 01.2015
  • Data Management, credit checks and general administrative duties in the underwriting of New Retail Mortgage applications
  • Ensuring a high level of data integrity is maintained on all systems used by Credit Acceptance Department
  • Ensuring adherence to KBC’s Procedures, Policies and SLAs and ensuring a high level of accuracy and standards are met at all times
  • Training new staff members within the team and providing ongoing feedback and advice to underwriting teams to ensure continuous improvement in data integrity
  • Ensuring that all documentation issued by the credit department is accurate and professional
  • Liaising with various internal departments (e.g
  • Broker Support Team, New Business Underwriting) and completion of various projects assigned to the Credit Acceptance Department on an ongoing basis
  • Ensuring knowledge of and adherence to all Compliance and CBI requirement

Data Processor

EXECUTIVE CONNECTIONS/DANSKE BANK
02.2014 - 06.2014
  • Being a part of Project Jersey Team in the Account Closure Phone Team and Direct Debit Mandate Team
  • Service customer enquiries, determining customer needs and providing solutions with regards to the banking requirements
  • Closure and reconciliation of Current, Savings, Custody and Credit Cards Accounts and issuing the appropriate Account Closure Statements, Confirmation of Interest Paid and Stamp Duty Certificates as applicable
  • Transferring customer's funds and closing customer's accounts

Client Service Representative

ADP Employer Services
11.2012 - 10.2013
  • Providing general administrative support to inside team
  • Resolving customer problems by using relevant tools and systems
  • Assistance to general HR and payroll queries for the Polish client
  • Dealing with pay-slips queries
  • Provide professional translation and interpreting service whilst working on ticket queries
  • Ensure that Service Level Agreements are met
  • Ability to work with SAP, CRM, Outlook and ESS/MSS

Tour Guide

AKDEM TOUR
05.2012 - 10.2012
  • Planning and scheduling of excursions and time coordination
  • Leading tour groups, advise tour members of local interest points, and prepare and present tour commentaries

01.2010 - 04.2012

Tourism Specialist

Tourism web-portal EASYGO.PL
04.2008 - 09.2009
  • Multi-channel customer service including advising, preparing and selling tourism offers
  • Writing and preparing reports of study tours regarding visited hotels
  • General administrative tasks

Education

Bachelor’s Degree - Tourism and Recreation

Academy of Physical Education And Sports

Skills

  • Business Administration skills
  • Coordinating various projects
  • Strong interpersonal and communication skills
  • Efficient in multitasking and time management
  • Experienced in the Customer Service
  • Driving license B

Certification


  • Leadership & Management Level 7 Advanced Diploma (2023)
  • Anti-Money Laundering Specialist (CAMS), 10 CPD Points (2020)
  • Digital Marketing (2015) Dublin, Ireland FETAC Level 5
  • Project Management (2014) Dublin, Ireland

Accomplishments


  • Ethics for everybody, Sivas, Turkey (2013) - Workshop in the international environment about ethic at work and in the daily life

Languages

Polish
Native language
English
Proficient
C2
Arabic
Beginner
A1
Czech
Beginner
A1
Turkish
Beginner
A1

Timeline

Senior Executive

Wipro IT Services
10.2022 - Current

Recruitment Coordinator

IDC Technologies/Wipro IT Services
02.2022 - 10.2022

Global Treasury Ventures and Acquisition Analyst

CPL/Accenture
03.2021 - 08.2021

Senior Sanction Screening,OFAC Representative

STATE STREET BANK POLAND
01.2017 - 04.2018

Case Management Analyst/ Screening Specialist

THOMSON REUTERS
05.2015 - 12.2016

Credit Support Officer

CPL/KBC BANK
10.2014 - 01.2015

Data Processor

EXECUTIVE CONNECTIONS/DANSKE BANK
02.2014 - 06.2014

Client Service Representative

ADP Employer Services
11.2012 - 10.2013

Tour Guide

AKDEM TOUR
05.2012 - 10.2012

01.2010 - 04.2012

Tourism Specialist

Tourism web-portal EASYGO.PL
04.2008 - 09.2009

Tour Operator Representative

SANTIAGO Sp. z o.o./Nowa ITAKA Sp. Z o.o
01.2007 - 05.2018

MICE Coordinator

Hotel Arłamów
01.2002 - 09.2021

Bachelor’s Degree - Tourism and Recreation

Academy of Physical Education And Sports

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