Emilia Jakala

- Interview scheduling and coordination between candidates and hiring managers, ensuring seamless communication
- Serving as the primary point of contact for candidates throughout the recruitment process, ensuring an excellent candidate experience
- Internal collaboration with HR Operations, IT, Recruiters and Hiring Managers
- Assisting in promoting the company’s culture and values to potential candidates during various external events

- scheduling interviews in three diffrent timezones (EST, GMT, CET)

- Service Now, Workday day to day usage

• Coordinated recruitment processes for UK clients, ensuring timely updates on candidate progress.
• Working with Hiring Managers and candidates
• Working in Oracle and Avature system
• Conducted audio and telephone interviews, managing candidate data through systems like TalentLink, Horizon, and Tazio.
• Providing updates about recruitment status via email or phone
• Providing an outstanding candidate experience.
• Assessed video interviews and facilitated onboarding processes.
• Provided constructive feedback to candidates post-interview.
• Working on a Future Careers campaign
• Supporting Delivery Assessment Centre Team

• Supported clients' employees with HR procedures and employment benefits via multiple communication channels.
• Utilized Workday to manage and track employee inquiries.

• Assisted the sales department by generating new leads and opportunities.
• Communicated with clients in English, using CRM software for activity reporting.
• Developed a network of potential customers through research and event participation.
• Leveraged tools like LinkedIn, Sales Navigator, phone calls, and emails to create business opportunities.

• Handled guest inquiries and communications in both Polish and English.
• Managed phone calls and emails, ensuring a seamless guest experience.

• Managed reservations and guest communications.
• Provided high-quality customer service through phone and email correspondence.

• Maintained hotel rooms and facilitated communication with staff and guests in Spanish and English.

• Completed a two-week internship focused on tourism in Tianjin and Beijing.