Summary
Overview
Work History
Education
Skills
Timeline
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Emmanuel Ejiohuo

Emmanuel Ejiohuo

Krakow

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer success specialist position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Entry-level-customer-service-representative

MTN
Lagos
09.2018 - 10.2020
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Understood each target customer's business model, mapped out organization, and identified unique technology needs.
  • Responded to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility, and claims.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.

Education

A HAVO Diploma - Finance And Accounting

Community Secondary School
Nigeria
06.2018

Skills

  • Strong communication and influencing skills
  • Working under pressure
  • Self-control
  • Patience
  • Wisdom of customer-centric Design

Timeline

Entry-level-customer-service-representative

MTN
09.2018 - 10.2020

A HAVO Diploma - Finance And Accounting

Community Secondary School

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Emmanuel Ejiohuo