Esmira Shikhmammadova
Warsaw
Summary
Developed English language training courses for students.
Maintained 93%positive parent feedback with classes averaging 20students each.
Attained a 93% customer satisfaction level based on the feedback forms for the years 2018 to 2019.
Handled and replied to 150+ phone calls and emails on a daily basis.
Actively participated in decreasing annual overheard expenses by 30% by taking green initiatives .
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
English Teacher
Domek Wesola
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
- Improved English proficiency through immersive language activities and real-life conversation practice.
- Encouraged students to take active role in learning and academic success.
Copywriter
Freelance
02.2020 - Current
- Reviewed and edited final copy for accuracy and to correct grammar errors.
- Boosted campaign performance by developing engaging and persuasive copy for print, digital, and social media platforms.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Formatted copy to align with project-specific guidelines.
- Launched a sale of a beauty product of professional use (cleanser for professional manicure).
- Concluded contrasts for the export supply of the above-described goods for the following countries:Spain, France, and Germany.
FO Receptionist
Westin Warsaw
05.2018 - 09.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor Of Philology - English Language And Literature
Qafqaz University
Baku,Azerbaijan 06.2015
Skills
- Student motivation
- Problem-solving skills
- Student support
- Classroom management
- Team collaboration
- Online teaching
- Adapting to different learning styles
- Team teaching
- English for specific purposes
- Teacher collaboration
- Language fluency
Certification
IELTS in 2017
Certificate of Attendance for 660-hour course of English language, Qafqaz University
Languages
Azerbaijani
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Russian
Advanced (C1)
Turkish
Upper intermediate (B2)
Avar
Advanced (C1)
Timeline
Copywriter
Freelance
02.2020 - Current
FO Receptionist
Westin Warsaw
05.2018 - 09.2019
English Teacher
Domek Wesola
Bachelor Of Philology - English Language And Literature
Qafqaz University
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