Eva Mastinina

I have a passion for the gaming industry and am a specialist in customer service. I was an assistant manager at a popular and fast-growing restaurant chain. I have been working there for over a year, and I have contributed to the success of the business by meeting sales goals, providing high-quality customer service, and supervising and training new employees.
I have strong communication skills; both verbal and non-verbal (by phone and e-mail), as well as advanced computer skills, beginner level at programming, some knowledge of game design and development, as well as DevOps and KPI, additionally, I can work with various software, such as MS Office package, Adobe Photoshop, CorelDraw, Blender, Google Sheets, POS, and Foodsoft BOSS. I have been a fan and player of video games for as long as I can remember, so I have acquired a lot of UX skills over the years. I possess exceptional organizational and analytical abilities. In high school, I specialized in advertising, graphic design, and marketing. I am fluent in two languages: English and Polish. In addition, I possess a B2 level in Russian.
I am a detail-oriented person, a natural multitasker, an excellent team player, a problem solver, and a fast learner. I am enthusiastic about personal growth and starting a new career in gaming.

My natural multitasking, analytical, organizational, and interpersonal abilities, as well as my attention to detail, have been developed through my previous work experience. I have gained proficiency in teamwork, problem-solving, and proper communication. I have acquired the ability to manage my stress, time, order, and performance. My experience in customer service and mastery of customer support and satisfaction have resulted in my becoming a customer service specialist. I have gained experience using POS and Foodsoft BOSS software, managing cash and card payments, overseeing and training new employees.

• Gaming, game design and development, programming, technology, ecology, psychology, chess, board games, puzzles, reading books, organization.