Ewa Bem-Szydełko

• Key Responsibilities Across Projects: Managing stakeholder engagement, risk & dependency management, and change adoption across projects. Aligning leadership and sponsorship, overseeing change network management, and measuring success through KPIs. Accountable for the training strategy to ensure readiness and reinforce lasting change. Supporting the lessons learned process to capture insights and ensure continuous improvement.
• Finance: Led change management for Finance projects, including the Model Finance Organisation (MFO) design and process transitions. Assessed impacts on people and structures, coordinated local teams to drive adoption, and ensured alignment with global goals.
• Supply Chain: Supported process standardisation & transition, new Transport Management hub creation, acting as a change management consultant for European markets. Responsible for engaging senior stakeholders and ensuring alignment across regions.
• D&T:

- SAP S/4HANA Implementation Program: Provided change management expertise for HGSS, collaborating with the global CM team to ensure alignment and successful adoption.

- Current project: Leading change management for a Europe-wide IT transformation, consolidating local IT vendors into a single global provider and establishing a new hub to standardise processes. Managing an Organizational Change Management (OCM) team to ensure project success.

• Developed and delivered change management training for HEINEKEN HGSS
• Co-created the Change Management Toolkit for HEINEKEN HGSS

• Deployed Communications & Change Management strategy for the People & Culture Operations global organization across three regions.
• Led the communication calendar and introduced new communication channels & technology to enhance engagement, e.g. organised interactive knowledge pills for APAC, LATAM, and Europe to ensure consistent messaging.
• Supported HR projects, including the Capability Building Transformation Project.
• Established a Change Agent Network to drive adoption and support the people side of change.
• Supervised a digital designer to develop communication materials.
• Designed and delivered Change Management training for Middle Management & key teams.