Summary
Overview
Work History
Education
Skills
Websites
Work Availability
Timeline
Hi, I’m

Ewa Machura

Czarny Las
One day, you might look up and see me playing the game at 50. Don't laugh.Never say never, because limits, like fears, are often just an illusion.
Michael Jordan
Ewa Machura

Summary

Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 9-year background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.

Overview

7
years of professional experience

Work History

Deltim Sp. o.o.
Czestochowa

Export Manager
12.2018 - Current

Job overview

  • Prepared various import, export, and supplier forms for customs submittal.
  • Designed export strategies to meet project requirements for delivery timeframe.
  • Customized e-commerce platforms by building new listings, designing landing pages and integrating new vendors
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
  • Developed and executed online strategies for leads, sales and pricing to generate revenue.

Travelovo Sp. O.o.
Krakow, 12

Travel Advisor
03.2007 - 05.2010

Job overview

  • Booked transportation using booking engines and Galileo GDS, made flight reservations and collected payments to optimize trip planning.
  • Responded promptly to client calls and emails requesting new travel arrangements or changes to existing itineraries to provide optimal customer service.
  • Resolved travel problems, processed complaints and issued refunds to maintain customer satisfaction.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Collaborated with colleagues to implement best practices across department and exceed team goals.

Education

Jagiellonian University
Krakow, Poland

Some College (No Degree) from Geology And Earth Science

Skills

  • Amazon FBM (Seller Central, Vendor)
  • Graphics Creation (Canva)
  • Competitor Review
  • Financial Tracking
  • Delivery Schedules
  • Online Platforms
  • Customer Service and Assistance
  • Pricing Analysis
  • Vendor Relationships
  • International Shipments
  • Customer Experience
Availability
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Timeline

Export Manager

Deltim Sp. o.o.
12.2018 - Current

Travel Advisor

Travelovo Sp. O.o.
03.2007 - 05.2010

Jagiellonian University

Some College (No Degree) from Geology And Earth Science

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Ewa Machura