Ewa Natanek
Warsaw
Summary
Bilingual Italian-Polish professional with strong expertise in procurement, accounting, and finance, complemented by excellent customer service and interpersonal skills. Proven track record in managing end-to-end purchasing processes, payroll, invoicing, travel/expenses, and account reconciliation. Proficient in SAP, Blackline, Concur, ServiceNow and advanced Excel.
Overview
5
5
years of professional experience
Work History
Procurement Agent
Tata Consultancy Services
04.2025 - Current
- Manage end-to-end procurement processes across multiple categories, from requisition to delivery and post-order support
- Conduct supplier research, qualification, and onboarding, ensuring alignment with internal standards and compliance requirements
- Lead competitive bidding and supplier evaluations, negotiating pricing and contract terms to secure cost savings, optimal quality, and favorable delivery and risk conditions
- Developed strategic sourcing plans to optimize procurement activities for key commodities.
- Prepare and issue purchase orders (POs), ensuring timely approvals, accurate documentation, and adherence to company policy
- Monitor order status, coordinate with logistics to resolve delivery issues and maintain uninterrupted supply chains
- Ensure full compliance with internal policies and external regulations during the procurement process.
T&E Accountant
Tata Consultancy Services
03.2023 - 03.2025
- Preparing comprehensive financial statements and audit documents, ensuring strict adherence to legal and internal compliance standards.
- Conducting detailed reviews of employee expenses via Concur performing thorough verifications and clearing open items to maintain accurate financial records.
- Responding to customer-related queries via ServiceNow.
- Executing precise account reconciliations, contributing to streamlined monthly, quarterly, and annual closing processes via utilizing SAP and Blackline.
- Working under limited supervision, independently leading financial processes and engaging with leadership as needed.
- Leveraging exceptional interpersonal and communication skills to help the company secure an Italian customer, expanding the business portfolio and reinforcing client relationships.
Customer Service Agent
Armatis
06.2022 - 01.2023
- Delivered exceptional telephone and electronic support, resolving customer inquiries and issues promptly.
- Built long-term customer relationships and consistently met sales targets through effective communication and personalized service, leveraging tools like Vonage.
- Supported new team members by sharing best practices and assisting in training sessions to enhance overall service quality.
Italian language teacher
Italiano Vero
07.2020 - 07.2022
- Designed and delivered Italian language courses for diverse groups, integrating interactive lesson plans and regular assessments.
- Fostered a positive learning environment through strong communication and adaptability.
- Developed feedback and progress reports for students to help guide their learning paths and improve overall performance.
Education
International Relations
Collegium Civitas
Warsaw09-2026
Skills
- Concur
- SAP
- Blackline
- Citrix
- ServiceNow
- Strategic sourcing
- Forecasting and cost tracking
- Supplier management
- Price negotiations
- Multitasking
Languages
Italian - Native speaker
Polish - Native speaker
English - Highly proficient
Disclaimer
I agree to the processing of personal data provided in this document for realising the recruitment process pursuant to the Personal Data Protection Act of 10 May 2018 (Journal of Laws 2018, item 1000) and in agreement with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
Procurement Agent
Tata Consultancy Services
04.2025 - Current
T&E Accountant
Tata Consultancy Services
03.2023 - 03.2025
Customer Service Agent
Armatis
06.2022 - 01.2023
Italian language teacher
Italiano Vero
07.2020 - 07.2022
International Relations
Collegium Civitas
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