Ewa Sobka Al Housani
Sochaczew
Summary
Proven leader in international trade, adept at driving sales strategy development and negotiation, with a track record of expanding market presence and increasing revenue for Rivia Global Ltd. Skilled in shipment coordination and cross-cultural negotiation, consistently achieving and surpassing sales targets through strategic decision-making and exceptional customer service. Export management professional with proven track record in international logistics and trade compliance. Known for strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable in delivering project goals. Skilled in market analysis, contract negotiation, and supply chain optimization, with keen understanding of global market dynamics. Highly valued for strategic thinking, effective communication, and problem-solving abilities.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Export Manager and Administration Manager
Rivia Global Ltd
09.2018 - Current
- Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
- Prepared various import, export and supplier forms for customs submittal.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Expanded export market presence by identifying and securing new business opportunities.
- Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
- Designed export strategies to meet project delivery requirements.
- Developed strong relationships with international partners, fostering long-term business collaborations.
- Accelerated revenue growth with the development and implementation of effective export strategies.
- Monitored economic/political developments within designated regions that could potentially impact exports; proactively addressed any potential challenges or risks.
- Administered export of cosmetic products for compliance with company and customs export policies.
- Conducted thorough market research to identify trends and opportunities in target regions for export expansion.
- Organized participation in international trade shows, promoting company products/services to potential clients worldwide.
- Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Maintained up-to-date knowledge of US customs regulations and international trade laws.
- Negotiated and executed contracts on behalf of department.
- Prepared company participation in two UE export support projects, including cooperation with marketing agency, graphic designer, consulting agency and production department.
Sales Export Manager
Kwazar Corporation Ltd
12.2012 - 08.2018
- Established long-term relationships with international clients through effective communication and negotiation tactics.
- Developed marketing materials tailored to specific target audiences, leading to higher brand visibility in key markets.
- Analyzed sales data regularly, adapting strategies according to market fluctuations and ensuring continued success for the department.
- Managed a diverse team of sales professionals to achieve export targets consistently.
- Exceeded annual sales targets by skillfully negotiating contracts and pricing agreements with international buyers.
- Increased sales revenue by developing and implementing strategic export plans for key markets.
- Collaborated with cross-functional teams to develop strategies that maximized profitability and growth potential for the company''s exports division.
- Provided exceptional customer service, addressing inquiries promptly while maintaining strong client retention rates over time.
- Implemented training programs for junior staff members, improving overall team performance in the export department.
- Expanded market share by identifying new business opportunities in untapped regions.
- Delivered presentations at trade shows and conferences, effectively promoting the company''s products to prospective customers globally.
- Maintained thorough documentation of all export transactions, adhering strictly to relevant legal regulations and compliance requirements.
- Leveraged deep understanding of cultural differences between countries when conducting negotiations or building client relationships abroad, fostering mutual respect amongst parties involved in each deal made.
- Partnered with finance departments to manage currency fluctuations effectively, mitigating risks associated with foreign exchange transactions.
- Spearheaded cost reduction initiatives within the export division without compromising product quality or customer satisfaction levels.
- Coordinated logistics operations for the export department, ensuring timely and cost-effective delivery solutions were in place for all shipments.
- Conducted regular market research, keeping up-to-date on industry trends and competitor activity, guiding strategic decision-making accordingly.
- Continuously monitored industry trends and global economic conditions, staying ahead of potential challenges or opportunities that could impact export sales performance.
- Designed export strategies to meet project delivery requirements.
- Updated CRM database system with Exporter and Business Model Canvas.
- Administered export of sprayers and plastic traffic signs products for compliance with company and customs export policies.
Export and Marketing Director
Mincer Pharma
10.2010 - 04.2012
- Built strong relationships with industry professionals and influencers.
- Developed comprehensive marketing plans in alignment with overall business goals and objectives.
- Oversaw the creation of compelling marketing materials, including brochures, presentations, and social media content.
- Directed trade show participation, maximizing exposure for company products and services.
- Created content and promotional materials to drive engagement and conversions.
- Managed annual marketing budget, ensuring cost-effective allocation of resources for maximum impact.
- Coordinated public relations efforts to secure positive press coverage for company milestones and achievements.
- Developed and presented marketing plans and reports to CEO and shareholders.
- Spearheaded market research initiatives to identify trends and opportunities for growth.
- Mentored junior team members, fostering professional development within the organization.
- Implemented CRM solutions that improved customer retention rates while enabling more effective communication strategies.
- Close cooperation with DIY in USA (TJ Maxx, Burlington)
- Coordinated work of Export Department and Marketing Department
Director of International Development
Verona Products Professional Ltd
02.2005 - 07.2010
- Managed diverse teams for the successful execution of international projects, ensuring timely completion and budget adherence.
- Negotiated contracts with international vendors, ensuring cost-effective procurement of goods and services for project implementation.
- Analyzed market trends and geopolitical shifts, aligning organizational goals with emerging opportunities in target regions.
- Delivered superior customer service to clients and made regular sales calls to develop relationships with new and existing customers.
- Researched international markets and contacted potential customers.
- Communicated with product support technicians on issues that existing customers experienced.
- Expanded international partnerships by strategically identifying and engaging with potential collaborators.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Organized promotional events and interacted with community to increase sales volume.
- Communicated product quality and market comparisons by creating sales presentations.
Marketing and Export Specialist
PPH BIM
03.2004 - 01.2005
- Developed comprehensive training materials for new hires, improving employee onboarding process.
- Coordinated cross-functional teams to expedite shipments and resolve any issues promptly.
- Streamlined customs clearance procedures, reducing time spent at ports and eliminating unnecessary fees.
- Enhanced export efficiency by streamlining processes and implementing automation tools.
- Negotiated favorable shipping rates, resulting in significant cost savings for the company.
- Collaborated with sales teams to expand global client base and increase overall revenue.
- Managed all aspects of export operations, ensuring timely delivery and customer satisfaction.
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Ensured compliance with international trade regulations, mitigating risk of penalties and fines.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
Export Manager
PPHU Koliber
09.2003 - 02.2004
- Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
- Prepared various import, export and supplier forms for customs submittal.
- Expanded export market presence by identifying and securing new business opportunities.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
Manager of Sales Representative Office in Russia
Eveline Cosmetics Ltd
02.2003 - 06.2003
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Developed detailed plans based on broad guidance and direction.
- Close cooperated with local distributors in Russia.
Export Manager
Bielenda Natural Cosmetics Ltd
11.2001 - 02.2003
- Coordinated sales forecasts and inventory management to ensure adequate stock levels for prompt fulfillment of customer orders.
- Prepared various import, export and supplier forms for customs submittal.
- Expanded export market presence by identifying and securing new business opportunities.
- Managed complex logistics for timely delivery of goods, ensuring optimal shipment conditions were maintained.
- Negotiated favorable contract terms to maximize profit margins while maintaining high-quality standards.
- Streamlined export processes, reducing operational costs and improving efficiency.
- Collaborated with cross-functional teams to ensure seamless coordination of export activities.
- Maintained accurate records/documentation related to all aspects of exports—ensuring full traceability during audits/inspections as needed.
- Maintained compliance with all applicable laws, regulations, and industry best practices pertaining to international trade activities.
- Developed strong relationships with international partners, fostering long-term business collaborations.
- Designed export strategies to meet project delivery requirements.
- Processed company's import permit and export license processes.
- Administered export of cosmetic products for compliance with company and customs export policies.
- Conducted thorough market research to identify trends and opportunities in target regions for export expansion.
- Organized participation in international trade shows, promoting company products/services to potential clients worldwide.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
Export Specialist
Kolastyna Laboratory Ltd
10.1998 - 11.2001
- Ensured compliance with international trade regulations, mitigating risk of penalties and fines.
- Collaborated with sales teams to expand global client base and increase overall revenue.
- Established effective risk management strategies to minimize potential disruptions in supply chain operations.
- Streamlined customs clearance procedures, reducing time spent at ports and eliminating unnecessary fees.
- Built strong relationships with clients, fostering trust and increasing repeat business.
- Negotiated favorable shipping rates, resulting in significant cost savings for the company.
- Advised senior management on key developments affecting global trade policies or regulations that could impact the business''s bottom line.
- Prepared and processed import and export documentation according to customs regulations, laws or procedures.
- Developed and maintained relationships with customs brokers, freight forwarders and customers.
- Coordinated with shipping and transport companies on behalf of clients.
Education
Master of Science - Russian Language
University of Lodz
Lodz, Poland09.1996
High School Diploma -
Malachovsky High School
Płock, Poland06.1991
Skills
- Sales strategy development
- Shipping coordination
- Pricing strategy formulation
- Contract drafting and review
- Office Administration
- Incoterms Proficiency
- Export compliance knowledge
- Team Oversight
- Customer Service
- International Trade Expertise
- Shipment Coordination
- Negotiation
- Documentation Management
- Cross-cultural negotiation
- Decision-Making
Certification
- Sworn Russian Language Translator; Ministery of Justice in Poland, 1997
Languages
Polish
Native language
English
Advanced
C1
Russian
Proficient
C2
Spanish
Intermediate
B1
Timeline
Export Manager and Administration Manager
Rivia Global Ltd
09.2018 - Current
Sales Export Manager
Kwazar Corporation Ltd
12.2012 - 08.2018
Export and Marketing Director
Mincer Pharma
10.2010 - 04.2012
Director of International Development
Verona Products Professional Ltd
02.2005 - 07.2010
Marketing and Export Specialist
PPH BIM
03.2004 - 01.2005
Export Manager
PPHU Koliber
09.2003 - 02.2004
Manager of Sales Representative Office in Russia
Eveline Cosmetics Ltd
02.2003 - 06.2003
Export Manager
Bielenda Natural Cosmetics Ltd
11.2001 - 02.2003
Export Specialist
Kolastyna Laboratory Ltd
10.1998 - 11.2001
Master of Science - Russian Language
University of Lodz
High School Diploma -
Malachovsky High School
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