Profil zawodowy
Podsumowanie
Doświadczenie
Wykształcenie
Umiejętności
Languages
Oś czasu
Generic
Ewelina Kanar

Ewelina Kanar

Customer Service Coordinator
Wrocław

Profil zawodowy

Customer-oriented Operations and Logistics Specialist with experience in coordinating international supply chain processes and supporting smooth order execution in a multicultural business environment. Experienced in communicating with international suppliers, freight forwarders, and cross-functional teams, ensuring effective cooperation and timely deliveries.

I value working with people, solving day-to-day operational challenges, and maintaining an efficient flow of information between different stakeholders. I am well-organized, proactive, and driven to successfully see tasks through to completion. My priority is dynamic communication and pushing projects forward. I am seeking career development opportunities in the customer service area, where relationship building and active customer support are key to achieving shared goals.

Podsumowanie

17
17
years of professional experience

Doświadczenie

Logistics, Operations & ESG Specialist

TOP RUN POLAND SP. Z O.O.
WROCŁAW
2020.04 - 2026.02
  • Junior Customs, Logistics and ESG Specialist | 04/2025 – 02/2026

Cross-departmental collaboration: Collecting data across multiple departments for ESG and CBAM compliance, driving communication between internal and external stakeholders.
International cooperation: Actively communicating with freight forwarders and customs agencies to ensure seamless product flow and timely deliveries.

  • Junior Material Planning and Logistics Specialist | 07/2023 – 03/2025

Operational coordination: Dispatching purchase orders (POs) and aligning delivery schedules with international suppliers.
Crisis management: Monitoring transport statuses, proactively reacting to delays, and solving day-to-day operational challenges.

  • Senior Production Assistant | 04/2020 – 07/2023

Team leadership: Successfully coordinating and organizing the daily work of a 4-person international, Russian-speaking team.
Process support: Cooperating closely with production and warehouse departments to maintain smooth operational flow.

Deputy Store Manager

SPOŁEM PSS OSTRÓW WIELKOPOLSKI
Wrocław
2016.08 - 2019.08
  • Team management: Coordinating daily tasks, managing work organization, and leading the team to ensure high operational efficiency.
  • Supply chain continuity: Cooperating closely with suppliers and coordinating incoming deliveries to maintain ongoing sales and operational efficiency.
  • Operational oversight: Managing day-to-day store operations, resolving customer escalations, and maintaining clear internal communication.

Deputy Store Manager

JIM SP. Z O.O. / LEDI SP. Z O.O. (EKO HOLDING S.A.)
Wrocław
2013.04 - 2016.08
  • Operational & staff management: Leading store teams, planning work schedules, and coordinating employee training to maximize operational efficiency.
  • Supply chain continuity: Effectively managing relations with suppliers and coordinating deliveries to optimize stock levels and ensure sales availability.
  • Problem solving & finance: Overseeing day-to-day store performance, managing cash settlements, and proactively handling customer service escalations.

Customer Service and Cash Desk Supervisor KASJER

CARREFOUR WROCŁAW HALLERA
Wrocław
2008.09 - 2013.03
  • Team coordination: Leading the cashiers' team, planning daily tasks, and providing continuous operational support to ensure efficient checkout processes.
  • Customer experience & escalations: Managing the customer service desk, actively resolving customer complaints, and providing reliable information point support.
  • Operational solutions: Ensuring a smooth flow of communication on the shop floor and handling essential cash settlements

Wykształcenie

Bachelor’s Degree - Environmental Chemistry

University of Wrocław – Faculty of Chemistryi
Wrocław

Umiejętności

  • International Supply Chain Coordination
  • Cross-functional Collaboration
  • Operational Process Management
  • Vendor & Freight Forwarder Relations
  • Operational Problem-Solving
  • Team Leadership & Coordination
  • Dynamic Interpersonal Communication
  • Proactivity & Fast Response to Changes
  • Solution-Oriented Approach
  • Effective Self-Control & Checklist Utilization
  • Driven to Successfully Complete Tasks

Languages

Polski
Język ojczysty
Angielski
Średnio zaawansowany
B1
Rosyjski
Średnio zaawansowany
B1

Oś czasu

Logistics, Operations & ESG Specialist

TOP RUN POLAND SP. Z O.O.
2020.04 - 2026.02

Deputy Store Manager

SPOŁEM PSS OSTRÓW WIELKOPOLSKI
2016.08 - 2019.08

Deputy Store Manager

JIM SP. Z O.O. / LEDI SP. Z O.O. (EKO HOLDING S.A.)
2013.04 - 2016.08

Customer Service and Cash Desk Supervisor KASJER

CARREFOUR WROCŁAW HALLERA
2008.09 - 2013.03

Bachelor’s Degree - Environmental Chemistry

University of Wrocław – Faculty of Chemistryi
Ewelina KanarCustomer Service Coordinator