Ewelina ZUKOWSKA
Feltham
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals.
Overview
28
28
years of professional experience
Work History
Subcontractor - Property Sales Consultant
Stepien Biuro Nieruchomosci
01.2015 - 12.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Compared recently sold area properties to determine competitive market prices.
Business Owner
INFINITY Translation and Marketing Services Ltd
07.2014 - 12.2022
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
Subcontractor Property Sales Assistant
MARLES Biuro Nieruchomosci
05.2018 - 05.2022
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
Owner
ACM CLAIMS
05.2011 - 06.2014
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Created and monitored promotional approaches to increase sales and profit levels.
Regional Manager
Zepbrook Ltd
06.2009 - 04.2011
- Established and maintained operational standards for locations.
- Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
- Led targeted training programs to educate staff on product benefits and service capabilities.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
- Supervised staff to optimize brand expansion initiatives and productivity.
- Masterminded updates to workflows and revitalized teams to meet changing business needs and boost team member performance.
Branch Manager
Shaftesbury Blinds& Shutters limited
10.2007 - 05.2009
- Maintained friendly and professional customer interactions.
- Assessed employee performance and developed improvement plans.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Engaged employees in business processes with positive motivational techniques.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Gathered and reviewed customer feedback to improve operations.
Sales Assistant
Rolling Luggage
02.2006 - 09.2007
- Assisted customers with prompt and polite support in-person and via telephone.
- Input credit and debit card payments in POS system to complete purchases.
- Fielded customer questions to share information about products, availability and pricing.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Helped customers locate products and checked store system for merchandise at other sites.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Education
No Degree - Higher National Diploma in Business
GLOBAL BANKING SCHOOL
Feltham, LONDON Skills
- Customer Interaction
- Subcontractor Management
Languages
Polish
Native language
English
Proficient
C2
Timeline
Subcontractor Property Sales Assistant
MARLES Biuro Nieruchomosci
05.2018 - 05.2022
Subcontractor - Property Sales Consultant
Stepien Biuro Nieruchomosci
01.2015 - 12.2022
Business Owner
INFINITY Translation and Marketing Services Ltd
07.2014 - 12.2022
Owner
ACM CLAIMS
05.2011 - 06.2014
Regional Manager
Zepbrook Ltd
06.2009 - 04.2011
Branch Manager
Shaftesbury Blinds& Shutters limited
10.2007 - 05.2009
Sales Assistant
Rolling Luggage
02.2006 - 09.2007
No Degree - Higher National Diploma in Business
GLOBAL BANKING SCHOOL
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