Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Fahtima Rhieb-Dziemian

Suwałki,20

Summary

Proven to excel in high-stress environments, I leveraged my problem-solving skills and positive attitude at Tacoma General Hospital to enhance customer loyalty and satisfaction. Adept in both teamwork and independent settings, my ability to communicate effectively and adapt quickly stands out, making me a dependable asset to any team. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

19
19
years of professional experience

Work History

OGD

Walmart
10.2020 - 04.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Customer Service Representative

Tacoma General Hospital
01.2015 - 03.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

EXCELL

DIRECTORY ASSISTANCE
03.2004 - 09.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

CD HUMAN RESOURCES COUNSELOR - CD COUNSELING

TCCC
TACOMA WASHINGTON
04.2015

COSMETOLOGY - HAIR AND SKIN AND NAILS

CPTC
STEILACOOM WASHINGTON
10.2010

Business Education

SCCC
SEATTLE WASINGTON
07.1987

High School Diploma -

INGRHAM HIGH SCHOOL
SEATTLE WASHINGTON
06.1986

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Flexible and Adaptable
  • Time Management
  • Excellent Communication
  • Multitasking Abilities
  • Dependable and Responsible
  • Multitasking

Accomplishments

  • Achieved [Result] through effectively helping with [Task].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Resolved product issue through consumer testing.

Timeline

OGD

Walmart
10.2020 - 04.2023

Customer Service Representative

Tacoma General Hospital
01.2015 - 03.2022

EXCELL

DIRECTORY ASSISTANCE
03.2004 - 09.2015

CD HUMAN RESOURCES COUNSELOR - CD COUNSELING

TCCC

COSMETOLOGY - HAIR AND SKIN AND NAILS

CPTC

Business Education

SCCC

High School Diploma -

INGRHAM HIGH SCHOOL
Fahtima Rhieb-Dziemian