Microsoft Office
Filip Baranowski
IT Support Assistant
Kętrzyn
Summary
Experienced with IT support, including troubleshooting and system maintenance. Utilizes technical knowledge to resolve hardware and software issues efficiently. Known for being adaptable and having a positive attitude. In my free time, I usually play board/video games, which helps me think strategically and stay sharp.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
2
2
Certifications
3
3
Languages
Work History
Machine Operator Technician
Kętrzyńskie Zakłady Odzieżowe W - A
10.2024 - 05.2025
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Reduced material waste by monitoring supply levels and making necessary adjustments during production runs.
- Set up and ran machinery to produce exceptional products for industrial needs.
Call Center Agent
EPG
09.2023 - 08.2024
- Developed and maintained positive relationships with customers while providing excellent customer service.
- Responded to customer emails and phone inquiries promptly and accurately.
Material Handler
Games Workshop
02.2022 - 07.2023
- Coordinated with other departments to ensure accuracy of orders and delivery.
- Proactively identified and addressed potential issues with material handling processes.
- Utilized Microsoft Office Suite to generate reports and analyze data.
Order Picker
XMA
08.2020 - 04.2021
- Utilized RF scanners and WMS systems to ensure accurate order picking.
- Experienced in receiving, stocking, and organizing inventory in a timely manner.
Waiter's Assistant
Hotel Mercure
02.2019 - 07.2019
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Warehouse Assistant
Simply Cartons
07.2016 - 09.2016
- Kept storage areas organized, clean, and secure to fully protect company assets.
Education
Primary + Junior High School -
Zespół Szkół Im. Mikołaja Kopernika
Wilkowo 01.2004 - 01.2013
High School Diploma -
Zespół Szkół Nr 2 Im. Władysława Jagiełły
Mragowo, Poland 04.2014 - 01.2017
Skills
Computer skills
Adaptability and flexibility
Problem-solving
Customer service
Machine setup
Electrical troubleshooting
Computer skills
Personal Information
Date of Birth: 25/09/1998
Software
Photoscape
HTML
Python
Unity
Consent
I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Art. 6 paragraph 1 letter a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Certification
Online Chat Operator
Timeline
Machine Operator Technician
Kętrzyńskie Zakłady Odzieżowe W - A
10.2024 - 05.2025
Python - Introduction
05-2024
Online Chat Operator
04-2024
Call Center Agent
EPG
09.2023 - 08.2024
Material Handler
Games Workshop
02.2022 - 07.2023
Order Picker
XMA
08.2020 - 04.2021
Waiter's Assistant
Hotel Mercure
02.2019 - 07.2019
Warehouse Assistant
Simply Cartons
07.2016 - 09.2016
High School Diploma -
Zespół Szkół Nr 2 Im. Władysława Jagiełły
04.2014 - 01.2017
Primary + Junior High School -
Zespół Szkół Im. Mikołaja Kopernika
01.2004 - 01.2013
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