Travelling
Fortune Mutiti
Poznań,Greater Poland
Overview
21
21
years of professional experience
4
4
years of post-secondary education
Work History
Tour Manager
Southern Africa
01.2019 - 01.2020
- Managed activities, excursions and tours for groups throughout Botswana, South Africa and Zimbabwe
- These included city tours, pool parties, food & shebeen tours as well as multi day safaris
Senior Tour guide
Acacia Africa
Cape Town, South Africa
07.2012 - 10.2018
- Guided and safely transported guests as the sole driver on Acacia Africa's 110-day ultimate adventure safari circuit across Southern and East African destinations
Savanna Guide
Disney's Animal Kingdom Lodge
Orlando, USA
10.2010 - 11.2011
- In Orlando (FL) USA, served as a cultural representative, who educated lodge guests on wildlife conservation as well as shared and promoted the culture, history, and traditions of Zimbabwe
- Ensured safety of guests in animal viewing areas as well as led animal and conservation related activities for all ages
Senior Tour leader
Nomad Africa Tours & Safaris
Cape Town, South Africa
08.2001 - 03.2012
- Led 34 scheduled and chartered overland adventure safaris throughout destinations in Southern and East Africa
Tour Leader
Eagle's Rock Tours & Safaris
Windhoek, Namibia
01.2008 - 03.2010
- Led 5 luxury multi-day tours (incl
- Game drives + walks) in Southern Africa
- The role included guest transfers to lodges and airports
Tour Leader
Karibu Safari
Namibia, Namibia
07.2009 - 08.2009
- Guided a family tour on the A La Carte safari, highlights of Western Namibia
Tour Driver
On-the-Go/Overland Club
United Kingdom, United Kingdom
06.2004 - 09.2004
- Accomplished a 3-month stint with 3 tours as tour driver for overland adventure safaris between Uganda and South Africa
Tour Leader
Guerba World Travel
United Kingdom, United Kingdom
06.2001 - 09.2003
- Led guests on 11 multi-day tours throughout Southern and East Africa of duration up to 10 weeks
- Managed a crew consisting of co-driver and cook in order to provide guests with a safe, secure and enjoyable African overland adventure safari
Tour Leader
Which Way Adventures
Cape Town, South Africa
06.2000 - 12.2000
- Accomplished 6 multi-day overland adventure safaris in Southern Africa as tour leader and cook
Balloon Pilot
Victoria Falls Balloon Company
Victoria Falls, Zimbabwe
12.1999 - 03.2000
- Supervised staff on work packages for the balloon pre-launch project at the site
- Collaborated with Lindstrand Balloons Ltd as Balloon Pilot with Africa's pioneer tethered helium balloon operator in Victoria Falls
Safari Guide
Zimbabwe Sun Hotels, Holiday Inn, Lodges & Resorts
Zimbabwe, Zimbabwe
01.1999 - 12.1999
- Guided lodge guests as Learner Professional Guide on activities (incl
- Birding boat trips, crocodile farm tours, game drives & village trips) and shared information with guests on flora, fauna and the local cultural heritage incorporated by 7 safari lodges of Safari Lodges of Africa (Zambezi Valley) & River Lodges of Africa (Save Valley)
- Other activities involved wildlife relocations, translocations and antipoaching
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Summary
Creative tour manager who has delivered superior guest service through various roles in safari lodges, entertainment, resorts and tour operations with a strong advocacy for best practices in responsible tourism. Attained career success through working with teammates and vendors to provide guests with memorable experiences throughout Southern + East Africa and USA.
Certification
- Digital Ad Certificate ALEPH
- Think Outside the Inbox: Email Marketing
- From Likes to Leads: Interact with Customers Online
- Attract and Engage Customers with Digital Marketing
- Foundations of Digital Marketing and E-commerce
Education
Master in Project Management - Master in Project Management
European Business School of Barcelona
Barcelona 06.2023 - 11.2024
Associate of Science - Diploma in Expertise in Coaching And Neuro Linguistic Programming
European Business School of Barcelona
Barcelona 06.2023 - 11.2024
Master in Tourism And Hospitality Management - Master in Tourism And Hospitality Management
Rome Business School
Rome 10.2021 - 10.2022
Skills
- Vendor negotiation
- Client relations
- Route planning
- Food and beverage management
- Transportation management
- Entertainment coordination
- Cultural awareness
- Effective problem solving
- Logistics management
- Travel arrangements
- Contract review
- Language proficiency
- Itinerary development
- Tour planning
- Accommodation booking
- Accommodation management
- Destination expertise
Accomplishments
- Documented and resolved booking and itinerary issues which led to successful tours
- Collaborated with vendors in the development of tour packages.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Interests
Intercultural communication
Wildlife conservation
Photography
Outdoor activities
Timeline
Master in Project Management - Master in Project Management
European Business School of Barcelona
06.2023 - 11.2024
Associate of Science - Diploma in Expertise in Coaching And Neuro Linguistic Programming
European Business School of Barcelona
06.2023 - 11.2024
Master in Tourism And Hospitality Management - Master in Tourism And Hospitality Management
Rome Business School
10.2021 - 10.2022
Tour Manager
Southern Africa
01.2019 - 01.2020
Senior Tour guide
Acacia Africa
07.2012 - 10.2018
Savanna Guide
Disney's Animal Kingdom Lodge
10.2010 - 11.2011
Tour Leader
Karibu Safari
07.2009 - 08.2009
Tour Leader
Eagle's Rock Tours & Safaris
01.2008 - 03.2010
Tour Driver
On-the-Go/Overland Club
06.2004 - 09.2004
Senior Tour leader
Nomad Africa Tours & Safaris
08.2001 - 03.2012
Tour Leader
Guerba World Travel
06.2001 - 09.2003
Tour Leader
Which Way Adventures
06.2000 - 12.2000
Balloon Pilot
Victoria Falls Balloon Company
12.1999 - 03.2000
Safari Guide
Zimbabwe Sun Hotels, Holiday Inn, Lodges & Resorts
01.1999 - 12.1999
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