Summary
Overview
Work History
Education
Skills
Languages
Languages
Hobbies and Interests
Consents
Timeline
Generic

Francis Mmesoma Nlemorisa

Opole

Summary

Highly motivated and customer-focused professional with experience in fast-paced service environments, including retail and hospitality. Adept at providing exceptional service, managing customer inquiries, and ensuring smooth daily operations. Strong communication skills, attention to detail, and the ability to work effectively in team settings. Proven ability to handle multiple tasks, assisting customers with purchases and also committed to creating a positive and welcoming atmosphere, ensuring customer satisfaction in any role.

Overview

3
3
years of professional experience

Work History

Ice Cream Producer

sopelek ice cream company
Opole, Opolskie, Poland
03.2024 - 09.2024

Assistant Manager

costina's investment limited
Aba
08.2021 - 11.2023

Education

High School Diploma -

Holy Ghost Juniorate Ihiala
Anambra, Nigeria
06.2020

Bachelor of Arts - Management of Health, Education and Society

Akademia Nauk Stosowanych - Wyższa Szkoła Zarządzania I Administracji W Opolu
Opole, Poland

Skills

Customer Service Excellence
High-quality service
Resolving issues promptly
Positive customer experience
Communication and Interpersonal Skills

Interacting with customers and team members
Clear communication
Confident delivery of information
Multitasking and Time Management

Handling multiple tasks
Balancing customer orders and operational tasks
Team Collaboration

Ensuring smooth operations and customer satisfaction
Coordinating with staff
Problem-Solving and Conflict Resolution

Effective solutions
Handling unexpected situations
Maintaining professionalism under pressure

Stock management
Accurate transactions

Languages

  • English, Fluent
  • Polish, Basic

Languages

English
First Language
Polish
Elementary (A2)
A2

Hobbies and Interests

  • Working together in a team
  • Culinary Arts and Food Exploration
  • Fitness and Well-Being
  • Team Sports
  • Learning New Languages
  • Volunteering in Community Events
  • Problem-Solving Puzzles
  • Travel and Cultural Exploration

Consents

  • Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r.

Timeline

Ice Cream Producer

sopelek ice cream company
03.2024 - 09.2024

Assistant Manager

costina's investment limited
08.2021 - 11.2023

High School Diploma -

Holy Ghost Juniorate Ihiala

Bachelor of Arts - Management of Health, Education and Society

Akademia Nauk Stosowanych - Wyższa Szkoła Zarządzania I Administracji W Opolu
Francis Mmesoma Nlemorisa