Summary
Overview
Work History
Education
Skills
Languages
Certification
UX/UI, Designe, Figma
Timeline
Generic

Gabriela Popiołek

Kraków

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Product Support Analyst

Sabre Poland
09.2024 - Current
  • Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
  • Provided exceptional technical support for software, resulting in reduced downtime for clients.
  • Increased efficiency with comprehensive knowledge of company products and services, allowing for quick issue resolution.

Intern

Aptiv
03.2023 - 04.2024
  • Finding, locating and correcting errors in invoices scanned automatically by Aptiv internal tools.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in SAP, MS Excel and Office.
  • Issuing invoices and posting them, creating monthly reports.
  • Day-to-day cooperation with colleagues around the world.
  • Participated in various calls, trainings, courses.

Education

Post-Graduate Certificate - Business Application Programming

Wyższa Szkoła Biznesu – National Louis University
Nowy Sącz, Poland
09-2026

Bachelor of Science - Geodesy And Cartography

AGH University of Science And Technology
01.2024

Skills

  • Teamwork and Collaboration
  • Fast Learner
  • Problem-Solving
  • Creative and Resourceful
  • Client Relationships
  • Analytical Thinking
  • Cross-functional coordination
  • Application support
  • Web technologies
  • CRM software
  • Outstanding communication skills
  • Network troubleshooting

Languages

Polish
Native language
English
Upper intermediate
B2

Certification

  • Specialization Google UX Design 2024

UX/UI, Designe, Figma

I love UX/UI design because it lets me blend creativity with problem-solving to create intuitive, user-friendly interfaces. Figma is a great tool for this, as it allows easy collaboration and iteration. It's rewarding to see how thoughtful design can improve the user experience and make a real impact.

Timeline

Product Support Analyst

Sabre Poland
09.2024 - Current

Intern

Aptiv
03.2023 - 04.2024

Bachelor of Science - Geodesy And Cartography

AGH University of Science And Technology

Post-Graduate Certificate - Business Application Programming

Wyższa Szkoła Biznesu – National Louis University

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Gabriela Popiołek