Gabriela Smulska
Giebułtów
Summary
Proven to excel in high-pressure environments, I leveraged strong multitasking and team collaboration skills at Level Up and InPost, enhancing customer satisfaction and workflow efficiency. My adeptness in customer service and complaint resolution significantly contributed to a positive guest experience, showcasing my ability to maintain composure and productivity under challenging conditions.
Developed exceptional customer service skills in nightshift environment , seeking to transition into new field. Possesses strong abilities in communication and teamwork, along with knack for problem-solving. Aims to leverage these transferable skills to excel in new professional setting.
Overview
2
2
years of professional experience
Work History
Waitress
Level Up
11.2024 - 12.2024
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming working environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Waitress
Lips
09.2023 - 11.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming working environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Parcel Sorter
InPost
05.2023 - 09.2023
- Minimized package damage by carefully handling fragile items during the sorting process.
- Collaborated with team members for seamless handoffs of sorted parcels, improving overall workflow.
- Maintained a clean and organized work environment, reducing potential hazards and increasing productivity.
Education
English And Biology
V Private General Secondary School in Kraków
Kraków Poland04.2023
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Complaint resolution
- Working long hours
- Working night shift and day shift
- Hardworking
- Taking after hours and free days
Languages
Polish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Waitress
Level Up
11.2024 - 12.2024
Waitress
Lips
09.2023 - 11.2024
Parcel Sorter
InPost
05.2023 - 09.2023
English And Biology
V Private General Secondary School in Kraków
Similar Profiles
David LaFaversDavid LaFavers
Peer Support Specialist at Level UPPeer Support Specialist at Level UP
Keegan PerryKeegan Perry
Goalie Coach at Level UpGoalie Coach at Level Up
Twinkie ThiaraTwinkie Thiara
Customer Service Representative at Level UpCustomer Service Representative at Level Up