Gabriele Dzenovagis
Warsaw, Poland
Summary
Detail-oriented and well-organized professional with expertise in data management and invoice verification, skilled in ERP systems (Navision), Excel, and MS Office tools. Delivers accuracy and efficiency in operations while collaborating with international clients. Communicates effectively and manages multiple tasks in a structured manner.
Overview
6
6
years of professional experience
Work History
Data Entry Specialist
Magnus Logistics, UAB
Lithuania
01.2021 - Current
- Reviewed and corrected customer invoices, identifying and resolving billing discrepancies for international clients (e.g., Danone, Mars, Unilever, Coca-Cola, P&G, Carlsberg).
- Verified pricing and billing data in customer systems, ensuring accuracy and timely invoicing.
- Communicated professionally with clients via email to clarify invoice issues and provide documentation support.
- Collaborated with internal finance and logistics teams to explain discrepancies and facilitate efficient resolution.
- Maintained accurate records and reports using Excel, MS Office, and Microsoft Teams.
Social Media Manager
Wojc Wigs
Lithuania
05.2024 - 12.2024
- Managed the company Instagram and Facebook profiles by creating and scheduling content to increase brand visibility and customer engagement.
- Created visual and written content using Canva, while supporting daily operations with Microsoft Office tools.
- Supported customer engagement and sales-related activities through Meta Business Suite.
- Maintained daily communication with clients via messages and phone calls, providing professional responses and building positive relationships.
- Assisted in client relationship coordination, including communicating with customers and organizing internal meetings.
Customer Service
Massimo Dutti
Poland
01.2020 - 01.2021
- Delivered high-quality customer service by assisting clients with product selection, styling advice, and personalized recommendations.
- Served as a point of contact for customer inquiries and concerns, resolving issues promptly while maintaining positive client relationships.
- Processed sales transactions, returns, and exchanges with accuracy, ensuring a professional and customer-focused experience.
- Collaborated with team members to support sales targets and efficient store operations.
- Maintained an organized and visually appealing store environment in line with brand standards.
Education
Some College (No Degree) - Psychology
Warsaw University
WarsawSkills
- Customer Service & Client Relations
- Order & Billing Support
- Sales Support
- ERP Systems (Navision)
- Microsoft Excel & Office Suite
- Data Accuracy & Management
- Problem Solving & Issue Resolution
- Team Collaboration & Coordination
- Time Management
- Communication and Interpersonal Skills
Languages
- Lithuanian
- Polish
- English
- Russian
Timeline
Social Media Manager
Wojc Wigs
05.2024 - 12.2024
Data Entry Specialist
Magnus Logistics, UAB
01.2021 - Current
Customer Service
Massimo Dutti
01.2020 - 01.2021
Some College (No Degree) - Psychology
Warsaw University