Gabriela Jarzębska
Torun
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
years of professional experience
Work History
Customer Service in Sushi Restaurant
Sushi Poke Go
2023.10 - Current
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed strong relationships with customers by actively listening, understanding their needs, and providing relevant solutions.
- Organized departmental meetings focused on sharing best practices, discussing ongoing challenges faced by team members, as well as brainstorming potential solutions.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Maintained a clean and organized workstation, complying with health and safety regulations.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Food Service Worker
ITBM
2022.07 - 2023.09
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Education
Torun, Poland
High School Diploma -
Zespół Szkół Im. Pamięci Ofiar Terroryzmu
Kalisz Pomorski, Poland04.2022
Skills
- Cash Handling
- Call center experience
- Follow-up skills
- Payment Processing
- Customer Needs Assessment
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Cleaning and sanitation
- Strong Communication Skills
- Team Oriented
Languages
Polish
Native language
English
Advanced
C1
Timeline
Customer Service in Sushi Restaurant
Sushi Poke Go
2023.10 - Current
Food Service Worker
ITBM
2022.07 - 2023.09
High School Diploma -
Zespół Szkół Im. Pamięci Ofiar Terroryzmu
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