Gatete Corine Nene
Bydgoszcz
Summary
Dedicated and results-oriented candidate with a strong academic background, adept at managing multiple priorities with a positive attitude. Proven ability to handle diverse academic projects with accuracy and committed to achieving excellence
Overview
5
5
years of professional experience
1
1
Certification
Work History
Account Receivable Analyst - French
Marsh McLenann
03.2024 - Current
- Coordinate cash allocation process
- Handle long-term business relationships with our stakeholders
- Prepare ad hoc,daily or monthly reports and forecasts on different purposes
- Handle orders/transactions according to internal company standards (procedure, regulations)
- Collecting outstanding debts, resolving billing issues, entering customer data and otherwise
Human Resources specialist - French
Amazon
08.2022 - 02.2024
- Handling for hiring & termination queries, solving employee issues related to pay/attendance/time off
- Serve as the first point of contact for leave, disability, and accommodation related questions and Creating tickets
- Explaining employee benefits
- Process both exempt and non-exempt payroll, including verification of hours work, PTO and accuracy in benefit deductions
- Address issues and questions regarding payroll from employees
Customer service Representative with French
Teleperformance
07.2021 - 08.2022
- Answering phone calls and emails
- responding to customer questions and complaints
- walking customers through basic troubleshooting or setup processes
- Giving customers information about products and services
- Take orders, re-deliveries as well as billing queries
RECEPTIONIST
LETSHEGO LTD / Kigali city
02.2019 - 09.2019
- Ensuring customer services
- Operate telephone switchboard to answer, screen or forward calls, providing information, taking messages, or scheduling appointments,
- File and maintain records,
- Receive payments and record receipts for services
- Take orders for merchandise or materials and send them to the proper department to be filled
- Collect, sort, distribute or prepare mail, messages, or courier deliveries
- Hear and resolve complaints from customers or the public
Education
Bachelor’s in International -
University of Economy
Bydgoszcz, Poland10.2023
Skills
- Microsoft office 365 (Word, Excel, PowerPoint, Onenote)
- Communication skills
- Time managements skills
- organization skills
- Business analytics
- Data analysis
- Multitasking
- Attention to details
Languages
English
French
Certification
DELF B2
Timeline
Account Receivable Analyst - French
Marsh McLenann
03.2024 - Current
Human Resources specialist - French
Amazon
08.2022 - 02.2024
Customer service Representative with French
Teleperformance
07.2021 - 08.2022
RECEPTIONIST
LETSHEGO LTD / Kigali city
02.2019 - 09.2019
Bachelor’s in International -
University of Economy
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