GEO Thomas
Warsaw
Summary
Professional Title Energetic customer service specialist eager to obtain a position that makes full use of expertise in building customer relations. Advanced customer service experience includes successfully implementing innovative customer programs. A high level of computer knowledge and proven competency in multitasking enables optimal performance in a challenging environment .
Overview
5
5
years of professional experience
Work History
Data processing specialist
Nielsen
03.2021 - 10.2023
- Execute production activities of the assigned panel/industry in collaboration with other operational teams and Follow and monitor
- Data file flow Investigate data inquiries and identify problems with local teams Determine root causes as well as short and long-term resolutions Be aware of newly launched or relaunched products
Business Development Executive
Axis Bank
10.2020 - 11.2021
- Responsible for opening, amending reviewing and existing caccording to client according to established policies and procedure KYC analysis Loan handling(home loan, vehicle, personal ,property loan etc..) including credit analysis of customers and document verifications
- Communicated with clients to obtain a better understanding of needs and make recommendations on appropriate products Communicated with customers through phone calls, online chats and emails to assess customer needs and provide solutions
- Kept client and company files safely stored on CRM system to comply with confidentiality laws and regulations.
Customer relationship Advisor
Honda
04.2019 - 06.2020
- Thrissur,india
- Day-to-day internal client queries sales support to consultants
Education
MASTERS - MANAGEMENT
Warsaw university of business
10.2023
Management -
MG UNIVERITY
07.2019
BACHELORS - COMMERCE
St. Theresa Art and Science college
05.2015
Skills
- Team management
- Multi-tasking skill
- Problem solving
- Quality controlling
- MS office
- Critical Thinking Time management
- Customer satisfaction statistical analysis
- Quick Learner Strong Interpersonal Skill
- Outlook,teams, citrix
Languages
English
Native language
English
Proficient
C2
Hindi
Proficient
C2
Polish
Intermediate
B1
Timeline
Data processing specialist
Nielsen
03.2021 - 10.2023
Business Development Executive
Axis Bank
10.2020 - 11.2021
Customer relationship Advisor
Honda
04.2019 - 06.2020
MASTERS - MANAGEMENT
Warsaw university of business
Management -
MG UNIVERITY
BACHELORS - COMMERCE
St. Theresa Art and Science college
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