Gilbert MUNYURANGABO

Coordinated and followed up on medical appointments for visually impaired children. Managed data and performed advocacy functions in the Muhanga district working area.

Managed all financial aspects of the business including budgets. Handled payments and documented financial transactions and receipts. Maintained accounts using QuickBooks. Paid bills and liaised with suppliers.

Engaged in regular outreach to connect with homeless individuals within the community. Provided information about available services, shelters, and resources to ensure a safe and welcoming environment.

Resolved customer disputes professionally and pleasantly. Identified and maximized sales opportunities. Installed software on new or existing devices following standard procedures. Trained customers on new devices and technologies. Provided guidance and explained policies and procedures to end-users via phone calls and emails.