Summary
Overview
Work history
Education
Skills
Websites
Languages
Personal Information
Custom
Certification
Timeline
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Grzegorz Kozak

Warsaw,Poland

Summary

Dynamic professional with a robust skill set in integrated sales and operations, effective communication, and process optimisation. Demonstrates leadership excellence and results orientation through successful sales strategy development and change implementation. Committed to corporate responsibility, profit and loss reporting, and health and safety compliance. Proficient in project management tools, executive communication, and client relationship management. Career goals include driving performance through innovative solutions while maintaining exceptional customer service standards.


Overview

29
29
years of professional experience
1
1
Certification

Work history

EMEA SEE North Service Director

Konecranes
PL, CZ, SK, HU
05.2018 - Current
  • Achieved EBIT growth from 10% to 19% over four years.
  • Expanded service contracts from EUR 4M to nearly EUR 8M within four years.
  • Increased annual sales by 15% to 18% through strategic initiatives.
  • Developed and implemented comprehensive business strategies for long-term growth.
  • Directed cross-functional teams to optimise project delivery and enhance efficiency.
  • Streamlined workflow processes to boost productivity levels.
  • Executed SAP and CRM Siebel implementation, improving overall operational effectiveness.
  • Managed complex service agreements ensuring compliance with industry standards.
  • Implemented training programmes to elevate team performance and service quality.
  • Oversaw budget management to align resources with organisational objectives.

Business Solutions Director

Toyota Material Handling Poland (TMHPL)
01.2008 - 12.2018
  • Managed all aspects of business solutions, customer service and aftersales operations for department generating €30 M in annual revenues
  • Increased sales revenue from long-term rental solutions by 100%; increased fleet size from 2000 to 5000 units
  • Increased both sales revenue from short-term rental solutions and fleet size by 50%
  • Launched new sales center in Jaktorów and increased second hand equipment sales to 500+ units per year
  • Led high-level negotiations, securing rental agreements with NKA companies.
  • Successfully managed 7+ national accounts, generating over EUR 1M in annual revenue.
  • Held comprehensive P&L management responsibilities, ensuring financial health and accountability across operations.

Commercial Director

Toyota Material Handling Poland (TMHPL)
01.1997 - 01.2008
  • Led a high-performance sales team, driving motivation, skill development, and accountability to capitalize on revenue growth opportunities
  • Managed dealer networks to optimize market approach and enhance customer satisfaction levels (11 dealers)
  • Restructured organizational framework, clearly defined team roles, and streamlined processes to achieve operational efficiency and sales effectiveness
  • Provided extensive leadership by effectively communicating strategic goals and plans.
  • Established key performance indicators to monitor business performance and inform strategic decisions.
  • Achieved 50% increase in sales over three years through targeted initiatives.

Education

Higher National Diploma -

University of Management and Marketing

Master's Degree -

Warsaw University of Technology

Higher National Diploma -

Warsaw English Language College

Skills

  • Integrated sales and operations skills
  • Effective communication
  • Process optimization
  • Sales and operations exellence
  • Corporate responsibility commitment
  • Profit and loss reporting
  • Sales strategy development
  • Change implementation
  • Financial Forecasting
  • Budget planning and forecasting
  • Performance driving
  • Project management tools proficiency
  • Executive communication
  • Health and Safety Compliance
  • Customer Service

Websites

Languages

English
Fluent

Personal Information

Custom

LinkedIn: www.linkedin.com/grzegorzkozak

Certification

AI Agents in Practice – Workshops for Managers

Timeline

EMEA SEE North Service Director

Konecranes
05.2018 - Current

Business Solutions Director

Toyota Material Handling Poland (TMHPL)
01.2008 - 12.2018

Commercial Director

Toyota Material Handling Poland (TMHPL)
01.1997 - 01.2008

Higher National Diploma -

University of Management and Marketing

Master's Degree -

Warsaw University of Technology

Higher National Diploma -

Warsaw English Language College

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Grzegorz Kozak