Gumar Fattiev
Warsaw
Summary
Outgoing student currently pursuing degree in Philology, excited to secure rewarding role as Event Manager with. Successful in building strong relationships and achieving positive customer satisfaction. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Event Manager
Vistula University
10.2022 - Current
- Trained and supervised event staff to complete tasks on time.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Generated ideas to enhance and expand current event offerings.
- Oversaw event registration process by collecting and tracking attendee information.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Developed detailed event reports, documenting all aspects of each event.
Delivery Courier
Kebab Povisly
08.2022 - 09.2022
- Managed delivery route for optimal use of time and fuel.
- Contacted customers to confirm delivery details and locations.
- Delivered packages to customer doorsteps and business offices.
- Escalated issues to supervisor for immediate remediation.
- Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
- Utilized GPS navigation systems to navigate faster routes.
- Drove safely at all times to avoid accidents and harm.
Waiter
BIG SZEF
01.2022 - 04.2022
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Used cash registers and credit card machines to cash out customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Increased sales significantly by upselling higher-end products to customers.
- Answered customers' questions, recommended items, and recorded order information.
Head Waiter
ANATOLIAN restaurant
05.2021 - 09.2021
- Trained new servers on restaurant policies and procedures.
- Addressed customer complaints and inquiries to verify satisfaction.
- Assisted wait staff with timely food delivery and guest requests.
- Informed customers about daily and seasonal specials.
- Met with chef to review daily specials and menu changes.
- Engaged in suggestive selling and other sales techniques.
- Provided attentive service and proactively assessed guest needs.
- Arranged tables and chairs for special occasions and events.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Checked customers' IDs to verify age in compliance with minimum age requirements for consumption of alcoholic beverages.
- Assisted customers with carry-out service.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Processed payments for orders and provided customers with change.
- Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Inspected dishes and utensils for cleanliness.
- Stayed up-to-date on menu changes to help customers make food choices.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supervised server staff and simultaneously served personal section of tables.
Tutor Volunteer
Lyceum 2
09.2019 - 01.2021
- Coached and mentored less-experienced tutors to observe and measure outcomes.
- Communicated with parents and teachers regarding student progress and areas of concern.
- Conducted group tutoring sessions to help students engage active learning and critical thinking skills.
- Evaluated student binders, textbook notes and learning logs to understand learning goals.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Taught students remotely using online video chat platform and other delivery channels.
- Responded to email and telephone requests to provide students with specific information.
- Taught study skills and other methods for test preparation.
- Leveraged technology and visual aids to engage students and enhance learning.
Education
BBA - Philology
Akademia Finansów I Biznesu Vistula
Warsaw10.2024
High School Diploma -
Lyceum #2
Kazan05.2021
Licenses & Certifications
07.2019
Skills
- Crisis Management
- Manage Budgets
- Records Management
- Venue Selection
- Guest Relations
- Client Meetings
- Train Employees
- Time Management
- Continuous Improvements
Certification
- Certified Organizer, Vistula University - 2022 december
Any sport, reading, active hollidays
Recently, I have been devoting a lot of time to self-development and improving my skills in the field of event management. I read materials and practice at the University as an event manager. But I also do not forget about my hobbies. On weekends I regularly go to volleyball. Every day I read religious books and not only. During long weekends I get out of the urban environment into nature, sometimes I travel to the cities of Poland and even to other countries.
Languages
Tatar, Russian
Native language
English
Advanced
C1
Turkish
Advanced
C1
Kazakh
Upper intermediate
B2
Polish
Upper intermediate
B2
Arabic
Beginner
A1
Ukrainian
Upper intermediate
B2
Timeline
Event Manager
Vistula University
10.2022 - Current
Delivery Courier
Kebab Povisly
08.2022 - 09.2022
Waiter
BIG SZEF
01.2022 - 04.2022
Head Waiter
ANATOLIAN restaurant
05.2021 - 09.2021
Tutor Volunteer
Lyceum 2
09.2019 - 01.2021
BBA - Philology
Akademia Finansów I Biznesu Vistula
High School Diploma -
Lyceum #2
Licenses & Certifications
Similar Profiles
Yusuf CakmakYusuf Cakmak
IT Manager at Vistula UniversityIT Manager at Vistula University
Normurod AbdurashidovNormurod Abdurashidov
Magistratura Xalqaro Moliyaviy Taxlilchi at Vistula UniversityMagistratura Xalqaro Moliyaviy Taxlilchi at Vistula University
Pruthvi Gowda SudhakaraPruthvi Gowda Sudhakara
Menu Designing and Preparation of Dishes at Vistula UniversityMenu Designing and Preparation of Dishes at Vistula University