I am an experienced customer service specialist with at least 2 years of experience. I speak both English and French fluently (bilingual). Strong creative and analytical skills. Team player with an eye for details.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Concentrix
03.2024 - 09.2024
Data Entry
Rwanda Basketball Federation.
12.2021 - 08.2022
Customer Service Representative (English & French)
Mango 4G Telecom
02.2021 - 09.2021
Call Center Representative with English
Rwanda Energy Group Ltd.
04.2020 - 01.2021
Education
BBA - Management
WSB Merito University
Warsaw, Poland
02-2027
Skills
Microsoft Office Suite
Zendesk
MailChimp
Problem solving skills
Multitasking
Data entry
Troubleshooting
File management
C programming
Networking
Languages
English
French
Consent
I hereby give consent for my personal data included in the application to be processed for the purposes of the recruitment process in accordance with Art. 6 paragraph 1 letter a of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
Timeline
Customer Service Representative
Concentrix
03.2024 - 09.2024
Data Entry
Rwanda Basketball Federation.
12.2021 - 08.2022
Customer Service Representative (English & French)