Halyna Uhryniak
Opole
Summary
Affiliate Marketing & Business Development specialist.
Organized and result-oriented. Successful at managing multiple priorities with a positive attitude. Use independent decision-making skills and sound judgment to positively impact company success.
LinkedIn: https://www.linkedin.com/in/halyna-uhryniak-92aa674a/
Overview
11
11
years of professional experience
1
1
Certification
Work History
Affiliate Operations Manager
IGaming Affiliates
09.2023 - Current
- Regular reporting on campaign performances to partners and team-members
- Doing financial tasks as assigned (invoicing, withdrawal, commissions checking etc.)
- Creating/updating files for inner purposes and performance analysis
- Performing certain project-launching tasks as assigned
- Registration/set-up/approval of new partners' accounts
Head of Affiliates
Zeeks
04.2022 - 06.2023
- Affiliate team management
- Sales management
- Create and integrate Affiliate Team strategy (yearly)
- Coordination, assigning tasks and setting of KPI for Affiliate department and each team direction
- Monitoring, development and expansion of existing partner contacts
- Regular gambling conference attendee
- Handling extra-problem cases
Affiliate Team Lead
Zeeks
10.2021 - 03.2022
- Affiliate Managers management
- Hiring and onboarding new Affiliate team members
- Analysis of current team processes and identification of areas for improvement
- Participation in team, cross-team and strategic meetings as a representative of the Affiliate Team
- Finding ways to increase the CR of projects based on their performance analysis
Affiliate Manager
Zeeks
07.2021 - 09.2021
- Lead the full cycle of affiliate accounts (register, verify, generate referral links)
- Acquire new partners, renegotiate and improve deals with current partners
- Create marketing campaigns and do performance analysis
- Deliver monthly reports on all active campaigns
Affiliate Manager
Yellow Stone
11.2020 - 02.2021
- Onboard and manage new affiliates and partnerships
- Ongoing monitoring of the brands’ performance
- Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Affiliate Manager
Traffic Label Ltd
11.2019 - 11.2020
- Performing market research and bringing in new deals to the company
- Day to day support of all operators and brands, using different channels and personal meetings
- Adding brands' tracking links to the server in order to generate short links and track conversions
- Doing daily and monthly stats of brands' performance
- Ongoing monitoring of the brands’ performance analysis, aiming to improve processes and initiate actions to increasing potential income
Head of Customer Support Department
BOSS. Gaming Solutions
04.2019 - 09.2019
- Customer Support Department management
- Assisting Customer Service Representatives in troubleshooting cases that require special handling
- Approved regular payroll submissions for employees.
Customer Support Team Lead
BOSS. Gaming solutions
04.2018 - 04.2019
- Monitoring chats, e-mails, and any kind of incoming/outgoing correspondence
- Resolve controversial or conflict situations with clients
- Working together with CRM and Tech department
- KYC verification and withdrawals approval
- Trained new team members
Customer Support Representative
BOSS. Gaming solutions
06.2017 - 04.2018
- Processed customers inquiries in a timely and professional manner
- Worked with software development team on reported errors and bugs on websites
- Provide customer support on gaming, financial, verification, technical and any applicable issues related to the customer support department
English Teacher
Boychenko Gymnazium
09.2016 - 01.2017
English tutor
Self-employed
01.2014 - 06.2017
English Teacher
Private school - Perfect English
02.2013 - 08.2015
Education
Bachelor - English Philology
Kyiv National Linguistic University (KNLU)
Skills
- Affiliate Management
- Team Management
- Problem solving
- Data Analysis
- Business Relationship Management
- CRM
- Department Development
- Strategic Planning
- Business process improvement
- Negotiation
- MS Office
- Operations Management
Certification
- April 2023: Nonviolent communication - Training course by Develor
- February 2023: Team performance - Training course by Develor
- February 2017 - May 2017: Polish language classes at Slavic Languages Center
- September 2007 - May 2010: English class at Junior Academy of Sciences of Ukraine
Languages
Ukrainian
Native language
English
Proficient
C2
Polish
Intermediate
B1
Timeline
Affiliate Operations Manager
IGaming Affiliates
09.2023 - Current
Head of Affiliates
Zeeks
04.2022 - 06.2023
Affiliate Team Lead
Zeeks
10.2021 - 03.2022
Affiliate Manager
Zeeks
07.2021 - 09.2021
Affiliate Manager
Yellow Stone
11.2020 - 02.2021
Affiliate Manager
Traffic Label Ltd
11.2019 - 11.2020
Head of Customer Support Department
BOSS. Gaming Solutions
04.2019 - 09.2019
Customer Support Team Lead
BOSS. Gaming solutions
04.2018 - 04.2019
Customer Support Representative
BOSS. Gaming solutions
06.2017 - 04.2018
English Teacher
Boychenko Gymnazium
09.2016 - 01.2017
English tutor
Self-employed
01.2014 - 06.2017
English Teacher
Private school - Perfect English
02.2013 - 08.2015
Bachelor - English Philology
Kyiv National Linguistic University (KNLU)
- April 2023: Nonviolent communication - Training course by Develor
- February 2023: Team performance - Training course by Develor
- February 2017 - May 2017: Polish language classes at Slavic Languages Center
- September 2007 - May 2010: English class at Junior Academy of Sciences of Ukraine
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