Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hanna Tamene

Lodz

Summary

Throughout my professional career, i have developed a solid foundation in customer service, with a primary focus on delivering exceptional experiences. With a year of experience in customer facing roles, i have honed my communication skills, empathy and problem solving abilities. I am adept at handling diverse customer inquiries, resolving issues promptly and maintaining a positive, service oriented approach in high pressure situations. I am passionate about exceeding customer expectations and ensuring satisfaction, which I believe are vital aspects of providing excellent customer service.

Overview

1
1
year of professional experience

Work History

Customer Service Supporter

EthioTelecom
03.2020 - 04.2021
  • Excellent verbal and written communication skills.
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Science - Computer Science

WSB Merito University Warsaw
Warsaw, Poland
02.2025

Skills

  • Excellent Communication
  • Critical Thinking
  • Multitasking Abilities
  • Problem-Solving
  • Decision-Making
  • Team building

Timeline

Customer Service Supporter

EthioTelecom
03.2020 - 04.2021

Bachelor of Science - Computer Science

WSB Merito University Warsaw
Hanna Tamene