Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. 3 years of progressive IT experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Systems administrator assistant
T-net Traffic
09.2022 - 08.2023
Resolved issues and escalated problems with knowledgeable support and quality service.
Diagnosed and resolved hardware and software issues.
Planned and implemented upgrades to system hardware and software.
Monitored networks and network devices to resolve technical problems quickly.
Installed and configured network printers and other peripheral devices.
Diagnosed and executed resolution for network and server issues.
Researched and recommended new technologies and strategies for improving system performance.
Designed and evaluated WAN and LAN connectivity technologies.
Evaluated software products to determine compatibility with existing systems.
Performed network security design and integration duties.
Administrator
ZImbabwe International Trade Fair
04.2022 - 06.2022
Producing access cards for for the clients and employees
Maintained personnel records and updated internal databases to support document management.
Collected, validated, and distributed information to employees.
Entered and maintained departmental records in company database.
Developed and updated tracking spreadsheets for process monitoring and reporting.
It was a seasonal job
IT Systems administrator assistant
HAW
06.2018 - 10.2019
Resolved issues and escalated problems with knowledgeable support and quality service.
Diagnosed and resolved hardware and software issues.
Planned and implemented upgrades to system hardware and software.
Monitored networks and network devices to resolve technical problems quickly.
Installed and configured network printers and other peripheral devices.
Diagnosed and executed resolution for network and server issues.
Evaluated software products to determine compatibility with existing systems.
Performed network security design and integration duties.
Receptionist
T-net Systems
01.2017 - 03.2018
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Kept reception area clean and neat to give visitors positive first impression.
Answered phone promptly and directed incoming calls to correct offices.
Responded to inquiries from callers seeking information.
Resolved customer problems and complaints.
Corresponded with clients through email, telephone, or postal mail.
Managed multiple tasks and met time-sensitive deadlines.
Assisted with onboarding new clients and securing paperwork completion.
Education
Bachelor of Science - Computer Engineering
Warsaw Management University
Warsaw Poland
02.2027
National Certificate - Motor Maintenance And Repair Principles
Speciss College Bulawayo
Bulawayo Zimbabwe
02.2022
ICT systems support level 1 diploma -
Speciss College Bulawayo
12.2021
High School Diploma -
St Columbus High School
Bulawayo Zimbabwe
12.2016
Skills
Social Perceptiveness
Organizational Skills
Remote Office Availability
Troubleshooting
Conflict Resolution
Verbal Communication
Friendly, Positive Attitude
Attention to Detail
Basic Math
Multitasking
Analytical and Critical Thinking
MS Office
Consent
I hereby voluntarily consent to the processing of personal data contained in my CV by Consulting Solutions for the purpose of recruiting for the position I am applying for. I also consent to sharing my personal data with potential employers for purposes related to the recruitment process. I have the right to access my data and correct it.
Hobbies and Interests
Fixing electronics and electrical appliances. I love to Experiment on electronics finding out what makes them tick. I can repair and replace computer, laptop or tablet components. I can install, update or upgrade firmware. I am able to fix some electrical appliances. I can also perform vehicle service and also repair it to a certain degree.
Certification
Computer Operations and Packages
Introduction to Programming and Basic Computer Science Concepts
Hobbies
Repair and replace computer, laptop or tablet hardware.
Installing, update or upgrade firmware.
Fixing some electrical appliances.
Perform vehicle service and repairs.
Languages
Xhosa
Native language
English
Proficient
C2
Timeline
IT Systems administrator assistant
T-net Traffic
09.2022 - 08.2023
Administrator
ZImbabwe International Trade Fair
04.2022 - 06.2022
IT Systems administrator assistant
HAW
06.2018 - 10.2019
Receptionist
T-net Systems
01.2017 - 03.2018
Bachelor of Science - Computer Engineering
Warsaw Management University
National Certificate - Motor Maintenance And Repair Principles
Systems Administrator Assistant/IT Help Desk Technician at Accio community health serviceSystems Administrator Assistant/IT Help Desk Technician at Accio community health service