Hasmik Navalyan

Highly accomplished Recruitment/Talent Acquisition (TA) /HR Leader with over 15 years of experience, excelling in in-house, RPO and agency staffing, organizational development, cultural enhancement, and compliance. Proficient in leadership, training, strategic planning, negotiation, recruitment, policy development, and process enhancement across HR and recruitment domains. Renowned for effective communication skills, adept at aligning diverse stakeholder objectives and fostering valuable relationships with staff, executives, service providers, and partners. Specialized in across a range of industries, from startups to large enterprises, including Technology, IT, Financial Technology, Financial Services, Automotive, Localization, Food and Beverages, and more.

As RPO Manager:

· Led a team of 11 Talent Acquisition Partners with different seniority, recruiting up to 200 candidates monthly with an 80% placement rate in IT/niche roles

· Developed 5 team leaders, enhancing domain expertise and fostering autonomy

· Achieved a 25-day turnaround time, significantly reducing time-to-offer from 43 days

· Implemented a 3-month aggressive reduction in agency engagement, from 27% to 9%

· Accelerated closure of 110 diverse roles within three months from the 2022 backlog

· Improved candidate experience and streamlined recruitment processes

· Enhanced ATS for strategic, efficient recruitment with robust reporting capabilities

· Facilitated seamless closure of open positions, fostering improved 1000+ stakeholder collaboration

· Maintained a record of minimal escalations through strategic issue resolution

· Successfully tripled client payments for RPO services in a two-month timeframe

As Agency Manager:

· Built Polish and South America TA teams from scratch, developed and unskilled their knowledge to support 150 clients globally in different business areas

· Created data driven dashboards, improved the team delivery to reach quarterly and yearly KPIs with the teams

· Significant reduction in time-to-offer, achieving a 21-day turnaround time, compared to 50 days

· Built and led a team of 5 individuals to scale the company from approximately 500 employees within the EMEA region over 2 years

· Personally, hired about 800 employees globally: with my teams 2500+ employees globally in diverse business areas 70% niche /technology positions

· Diversified and expanded the agency's clientele by 30% in two years, including technology, financial services, and HR, enhancing the overall portfolio

As In-house Lead:

· Developed and implemented HR strategy aligning with company goals.

· Managed Talent Acquisition and Development Programs, achieving:

· 12-day recruitment time

· 30% internal recruitment

· 75% promotion rates

· 99% participation in Performance Management

· 91% success rate in Individual Development Plans

· Ran a successful 2-year Graduate Trainees Program

· Supported HR Director in establishing rewarding policies, reducing turnover from 25% to 12%

· Ensured effective Personnel and Payroll Administration with zero penalties, marked by a green rating in Workplace Accountability Audit

· Strengthened employer branding, elevating employee satisfaction from 34% to 87%

· Enhanced Internal Customer Service Culture, resulting in a satisfaction rate surge from 56% to 97%

· Successfully managed various administrative functions, contributing to overall efficiency and positive work culture

I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with Personnel Protection Act dated 29.08.1997 no 133 position 883).