Summary
Overview
Work History
Education
Skills
Languages
Details
Personal Information
Hobbies and Interests
Timeline
Generic

Helton Goncalves

Summary

Ambitious Quality Analyst with track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing test cases, plans and scripts. Dedicated to analyzing and resolving defects.

Overview

6
6
years of professional experience

Work History

Quality Analyst

Majorel
02.2020 - Current
  • Understanding Digital Data Structure: Knowledge of how digital data is structured and flows from websites to Google Analytics, demonstrating a grasp of data tracking and analytics fundamentals
  • Event Tracking Mapping: Experience in mapping event tracking to align with Google Analytics schemas, showcasing the ability to configure and optimize tracking mechanisms
  • Bid Adjustment: Ability to adjust bids strategically to align with specific markets, products, and emerging trends, showcasing a nuanced approach to campaign management
  • Internet Research: Skill in conducting internet research to understand products and competitors, aiding in informed decision-making and strategic planning
  • Campaign Optimization and Creation: Demonstrated expertise in leveraging marketing insights and tools to optimize and create campaigns, ad groups, ad texts, keywords, and extensions to meet client expectations
  • Daily completion of quality reviews and appeal reviews; Campaign Monitoring and Reporting: Regularly checking, monitoring, and reporting on a set number of campaigns per week, demonstrating a commitment to campaign performance evaluation and reporting
  • Deliver quality feedback to the agents on completion of quality sample and appeal reviews;

Content Reviewer

Majorel
11.2018 - 02.2020
  • Responsible for evaluating online social media, web page content and advertising content in conjunction with client policy
  • Maintain a high level of quality in each case that my review
  • Balance priorities of daily workflow tasks in line with client needs
  • Visually navigate and review images, videos, accounts and text-based content
  • Escalate violations of client policies using internal tools;

Education

Renewable energy and environment Engineer -

Instituto Politecnico de Portalegre
08.2016

Skills

  • Ability to Work Under Pressure
  • Ability to Work in a Team
  • Fast Learner
  • Communication Skills
  • Microsoft Office
  • Analytical Thinking
  • Root Causes Analysis
  • Risk Assessment
  • SQL
  • Bid management
  • Search engine marketing
  • ROI-driven approach
  • Ad copywriting
  • Google Ads Expertise
  • Google Analytics Integration
  • Campaign Management
  • Advertising expertise
  • Campaign Development

Languages

Portuguese
English
Polish

Details

Kraków, +48 697342715, heltongon-alves13@hotmail.com, 10/17/94, Cape Verdean/Polish

Personal Information

Title: Reporting Analyst

Hobbies and Interests

  • Read books
  • Football

Timeline

Quality Analyst

Majorel
02.2020 - Current

Content Reviewer

Majorel
11.2018 - 02.2020

Renewable energy and environment Engineer -

Instituto Politecnico de Portalegre

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Helton Goncalves