Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Hieu Ngoc Nguyen

Warsaw,14

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Freight Forwarder Assistant

Siegmann Polska Sp Zoo
01.2022 - Current
  • Managed a high volume of shipments daily, prioritizing tasks effectively to meet tight deadlines without compromising quality or accuracy.
  • Utilized advanced industry software tools to manage shipment scheduling, tracking, and overall workflow efficiently while minimizing the risk of errors or missed deadlines.
  • Used TMS to monitor information about customers, shipments and business activities.
  • Negotiated with carriers to secure best possible rates for clients and control costs.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Negotiated favorable rates with carriers to ensure competitive pricing for clients while maintaining company profit margins.
  • Provided tracking information to enable clients to monitor progress of shipments.
  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Maintained strong relationships with carriers, customs brokers, and clients for smooth coordination of shipments.
  • Ensured compliance with import/export regulations, avoiding costly penalties or delays due to non-compliance issues.
  • Maintained detailed records of all shipments and transactions, providing an accurate basis for reporting and analysis purposes.

Warehouse Assistant Supervisor

Royal Fashion Sp Zoo
04.2021 - 09.2021
  • Addressed customer inquiries regarding order status or product availability professionally and efficiently.
  • Implemented a more efficient layout of the warehouse floor, optimizing space utilization and workflow.
  • Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.

Education

BBA - Logistics

Lazarski University
Warsaw, Poland
05.2022

Skills

  • Freight consolidation
  • Cost Analysis
  • Relationship Management
  • Incoterms Understanding
  • Route Optimization
  • Shipment Tracking
  • Shipment tracing
  • Rate negotiation
  • Transportation Management System (Cargobase, Translogica) expertise

Certification

  • Logistics Executive, Vietnam Logistics and Aviation School - 06/2018 - 10/2028

Languages

Vietnamese
Native language
English
Upper intermediate
B2

Timeline

Freight Forwarder Assistant

Siegmann Polska Sp Zoo
01.2022 - Current

Warehouse Assistant Supervisor

Royal Fashion Sp Zoo
04.2021 - 09.2021

BBA - Logistics

Lazarski University

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Hieu Ngoc Nguyen