Hilary Tabra
Warsaw
Summary
Skilled Network Support Executive talented at managing people and technology alike. Trusted provider of large-scale planning and execution of infrastructure plans geared towards improving performance and removing technical bottlenecks. Committed to helping businesses exploit owned and acquired assets to drive improved throughput and revenue.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Support Admin
PRINCESS CASINO
06.2019 - 04.2020
- Ensured optimal network connectivity and performance in preparation for gaming events.
- Developed comprehensive documentation for IT procedures, facilitating knowledge transfer among team members.
- Provided IT support for casino operations, including troubleshooting hardware, software, and network issues to ensure seamless functionality.
Network Support Intern
BUSINESS CONNEXION LTD
09.2017 - 03.2018
- Installed and maintained operating systems, configured routers and servers, and managed IP addressing and network infrastructure.
- Contributed to the implementation of new systems and software upgrades, minimizing disruptions for users.
- Improved customer satisfaction by promptly addressing and resolving technical issues.
- Participated in IT projects as needed, contributing valuable insights from the frontlines of user support operations.
- Enhanced IT support with comprehensive documentation of common issues and resolutions.
Education
Bachelor of Science - Computer Engineering
Vistula University
Warsaw, Poland08.2025
University of Dar Es Salaam
12.2018
Secondary -
St. Mathews Secondary School
11.2014
Skills
- Operating System Configuration
- Help Desk Support
- Network Troubleshooting
- Creative Problem solving
- Team player
- Knowledge of MS office
- Excellent communication skills
Languages
English and Swahili
Native language
swahili
Proficient
C2
english
Proficient
C2
Spanish
Elementary
A2
Hobbies and Interests
- Cooking
- Music
- Travelling
- Public speaking
- Yoga
- Swimming
Certification
- Cisco Certified Support Technician (CCST) Cybersecurity - Training (July 2024 - Present)
Travelling
I work as a part time professional model, engaging in diverse assignments and traveling for professional opportunities.
Timeline
IT Support Admin
PRINCESS CASINO
06.2019 - 04.2020
Network Support Intern
BUSINESS CONNEXION LTD
09.2017 - 03.2018
Bachelor of Science - Computer Engineering
Vistula University
University of Dar Es Salaam
Secondary -
St. Mathews Secondary School
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