Hitesh Uchil
Torun,Poland
Summary
Results-driven professional specialising in business development, market analysis, and strategic planning. Experienced in cost control, financial reporting, and contract negotiation, with strong skills in marketing strategy and client relations. Background in retail operations enhances visitor engagement and service delivery. Committed to utilising expertise to support organisational growth and success.
Overview
14
14
years of professional experience
Work history
Manager of business development and sales
Firma Handlowo Usugowa, Torun
Torun
2021.08 - Current
- Streamlined operational processes for improved efficiency and productivity within team.
- Ensured adherence to corporate policies whilst negotiating contracts with clients or partners.
- Facilitated meetings between company executives and prospective clients; secured lucrative business opportunities.
- Developed strategic business partnerships by fostering relationships with key industry stakeholders.
- Preparing and authorizing domestic and international transfers.
- Recording invoices, generating operational and financial reports, monitoring cash flow, and overseeing proper settlement process.
- Analyzing financial statements
- Comprehensive handling of payment transaction verification
- Collaborating with financial institutions and business partners
- Comprehensive operational management, including supervising 20-person team and handling staff recruitment and training
- Cost control (food cost)
- End-to-end processing of sales and purchase orders
Manager
El Barrio Restaurant &Bar, Torun
Torun
2020.07 - 2021.07
- Led performance reviews to pinpoint improvement areas for teams and individuals.
- Supervised project timelines to keep deliverables on schedule for completion.
- Built strong client relationships to secure repeat business through consistent follow-up.
- Procured products from local vendors to improve sustainability and reduce expenses. for improved cost-efficiency and sustainability.
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Developed menus with strict cost controls to maximise restaurant profits which helped to increase sales by 10%.
F & B Assistant Manager
Citymax Hotel By landmark Group, Al Barsha , Dubai
Dubai
2017.09 - 2020.03
- Planned revenue strategies for growth using practical forecasting and delivery plans.
- Represented organisations at seminars, conferences, and business events for brand visibility.
- Handled vendor and service agency negotiations to meet group needs.
- Established clear budgets and cost control strategies to meet objectives.
- Implemented strategies to minimise inventory loss, ensuring better stock control. for improved profit margins.
- Provided support to manager during audits, ensuring accurate reports.
F & B Supervisor
Chelsea Plaza Hotel, Al- Diyafah, Dubai
Dubai
2016.10 - 2017.09
- To ensure the customer receives the highest quality of services.
- To assist the operational running of the bar and ensure that staff are fulfilling their duties to the best of their ability.
- To provide excellent customer service.
- To maintain high standards of hygiene, health and safety.
- Ensure high standards and efficiency of work
- Maintain strict stock and financial control.
- Ensure personal mandatory training is up to date.
- With the help of others, review own work against the requirements for the role and identify any development areas.
- Identify with reviewer additional development areas which will provide support to the team.
F & B Captain
RAMADA JUMEIRAH HOTEL, Al-Satwa,Dubai
Dubai
2014.04 - 2016.09
- Reporting to my supervisor after joining the duty.
- Checking my allocation for the day.
- To provide world-class service to the guest so that they have a treasured time.
- Working as a team to drive constant improvements for customers service and handling the guest complaints if any and bringing it to the knowledge of Restaurant Manger
- Dealing confidently with a wide variety of questions and concerns.
- To make Sales Report, Consumption Report, Reports of Merchandise to the Manager.
Guest Relation Officer.(V.I.P. Section)
OLIVE BAR & KITCHEN, Bandra,Mumbai
Mumbai
2013.08 - 2014.01
- Special services may also be provided to VIP guests like hiring cars, maaanddaging secluded n daily remainders.
- Work to promote a positive image of the hotel.
- Administration works like logging daily, shift handovers.
Guest Relation Officer
THOMAS COOK, Mahalaxmi,Mumbai
Mumbai
2013.02 - 2013.07
- Respond to the needs of customer in a positive manner. So that customer will be satisfied with our feedback.
- Providing them with tickets of shows or sporting events, making dinner reservations, recommending nightlife and assisting with tours and travel arrangements as needed.
- Administration works like logging daily, shift handovers.
Holiday Consultant
CLUB MAHINDRA HOLIDAYS, Vashi NaviMumbai
NaviMumbai
2012.02 - 2013.01
- Establishing rapport with potential customers and converting their interest into bookings.
- Working as a team to drive constant improvements for customers and ensuring sales targets are achieved.
- Dealing confidently with a wide variety of questions and concerns, enabling parents and families to make a booking with full confidence in the packages.
Education
Licensed English Teacher -
WYŻSZA SZKOŁA NAUK O ZDROWIU W BYDGOSZCZY
PolandB.H.T.M -
YCMOU University
Mumbai, India 05/2011 - 01/2013
H.S.C -
Dyanmandir College
MumbaiS.S.C -
Oxford English School
MumbaiSkills
- Business development
- Market analysis
- Strategic planning
- Cost control
- Financial reporting
- Contract negotiation
- Marketing strategy
- Client relations
- People management
- Talent acquisition
- Retail operations
- Visitor engagement
- Guest service excellence
- Problem-solving abilities
- Microsoft Office proficiency
- Account finalisation
Languages
English
Hindi
Marathi
Malayalam
Tulu
Polish (intermediate)
Timeline
Manager of business development and sales
Firma Handlowo Usugowa, Torun
2021.08 - Current
Manager
El Barrio Restaurant &Bar, Torun
2020.07 - 2021.07
F & B Assistant Manager
Citymax Hotel By landmark Group, Al Barsha , Dubai
2017.09 - 2020.03
F & B Supervisor
Chelsea Plaza Hotel, Al- Diyafah, Dubai
2016.10 - 2017.09
F & B Captain
RAMADA JUMEIRAH HOTEL, Al-Satwa,Dubai
2014.04 - 2016.09
Guest Relation Officer.(V.I.P. Section)
OLIVE BAR & KITCHEN, Bandra,Mumbai
2013.08 - 2014.01
Guest Relation Officer
THOMAS COOK, Mahalaxmi,Mumbai
2013.02 - 2013.07
Holiday Consultant
CLUB MAHINDRA HOLIDAYS, Vashi NaviMumbai
2012.02 - 2013.01
B.H.T.M -
YCMOU University
05/2011 - 01/2013
Licensed English Teacher -
WYŻSZA SZKOŁA NAUK O ZDROWIU W BYDGOSZCZY
H.S.C -
Dyanmandir College
S.S.C -
Oxford English School