HLELOLWENKOSI NCUBE
Warsaw
Summary
Seeking a challenging position that heavily fosters individual creative thinking as well as problem solving and personal growth which will inevitably make a significant, great and positive contribution to the success of my employer, customers, me and other company’s stakeholders as a whole.
Overview
3
3
years of professional experience
Work History
Financial Advisor/Customer service
Old Mutual
12.2018 - 02.2021
- Selling and elaborating financial products, services and accounts offered by the institution to the targeted customers
- Increased customer retention through exceptional technical support and customer service.
- Provided exceptional customer service, resolving patient issues promptly and courteously.
- Collaborated with finance team members to streamline processes, enhancing overall productivity within the department.
Promoter/Salesman
Recklessfestival
08.2019 - 02.2022
- Event organizing, marketing, advertising and selling of event tickets
- Coordinated with sales teams to provide pre-sales technical assistance for potential clients.
- Mentored new sales representatives, providing training and guidance on effective sales techniques.
- Increased commercial sales revenue by developing and implementing strategic sales plans.
Till Operator/Customer Service
Happy Hong Restaurant
08.2021 - 02.2022
- Till Operator that also worked as customer service representative then got promoted to be a Chef
- Utilized customer feedback to improve customer service.
- Provided exceptional customer service, addressing concerns and explaining repair processes.
Education
BA - International Business Management
02.2025
- Graduated with Economics and Finance degree, excelled overall academic performance with a 5 (A), attained 5 (A) in my final Thesis defense presentation
- GPA: 5 (A)
BCom - ECONOMICS
02.2021
Top ten student first- and second-year final examinations
ORDINARY LEVEL ZIMSEC - BOOKKEEPING, HORTICULTURE
11.2016
Achieved Distinctions in BOOKKEEPING and HORTICULTURE HEXCO EXAM Certificates
Skills
- Financial literacy
- Customer service excellence
- Ability to solve problems
- Negotiation
- Computer literacy
- MS applications
- Strategic Planning
- Sales (B2B, B2C)
- Effective Communication
- Co-operation
- Co-ordinating
- Risk management
- Promoting and Advertising
- Project Management
- Driving (Polish licence)
- Data entry and maintenance
Contact Details
+48575094149, hleloncube07@gmail.com
Physical Address
Elzbiety Rakuszanki 2/67, Warsaw, Mazowieckie, 02-496, Poland
Personal Information
Gender: MALE
Attributes
- Result oriented
- Able to work under pressure
- Innovative
- Creative
- High level of respect and communication
- High level of adjusting to culture change and diversity
- Committed to completing assigned tasks before set deadlines
- Willing to learn new things and apply learnt skills in practical environments
Languages
English
Bilingual or Proficient (C2)
Polish
Beginner (A1)
Timeline
Till Operator/Customer Service - Happy Hong Restaurant
08.2021 - 02.2022
Promoter/Salesman - Recklessfestival
08.2019 - 02.2022
Financial Advisor/Customer service - Old Mutual
12.2018 - 02.2021
Vincent Pol University in Lublin - BA, International Business Management
University Of Fort Hare - BCom, ECONOMICS
Solusi Adventist High School - ORDINARY LEVEL ZIMSEC, BOOKKEEPING, HORTICULTURE
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