Summary
Overview
Work History
Education
Skills
Timeline
Generic
Hsiao Fah Christelle Hee Song

Hsiao Fah Christelle Hee Song

Port Louis

Summary

Proven to enhance productivity and reduce waste at Dough Rae Me LTD, I bring a blend of precision measurement and effective multitasking skills. Excelling in quality assurance and workplace organization, my background includes boosting customer satisfaction through meticulous quality control and fostering seamless team collaboration. My approach combines packaging expertise with a keen ability to maintain high standards of workplace cleanliness.

Overview

11
11
years of professional experience

Work History

Production Helper

Dough Rae Me LTD
08.2024 - Current
  • Completed quality control checks for consistent product output, ensuring customer satisfaction.
  • Optimized productivity levels during shift transitions by actively communicating information about ongoing tasks with incoming personnel, ensuring seamless handovers without disruptions.
  • Reduced material waste through careful measurement and efficient use of resources during the production process.

Pastry Trainee

Le Colibri Manufacturing Ltd
06.2023 - 07.2024
  • Maintained a clean and organized work environment, adhering to strict food safety guidelines.
  • Assisted head pastry chef with recipe development for innovative seasonal pastries.
  • Maintained well-organized mise en place to keep work consistent.
  • Cleaned and maintained kitchen equipment and oven.
  • Decorated cakes, cupcakes and other pastries according to customer requests.
  • Prepared dough for variety of pastries, cakes and viennoiserie
  • Packaged finished products for sale.
  • Cut and shaped dough for pies, rolls and other pastries.

Pastry Attendant

Red Cherry
06.2022 - 03.2023
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food
  • Finished baked goods with glazes, icings and other Toppings.
  • Helping and Learning techniques
  • worked closely with pastry chefs to improve their baking and decoration skills.

Sales Assistant

Panda Store
01.2014 - 03.2022
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience
  • placed orders and answered customers questions in-person
  • Monitored customers order process and addressed customer issues
  • Increased sales by building strong customer relationships and providing excellent service.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.

Education

NC4 Pastry Production

Mitd- Ecole Hôtelière Sir Gaëtan Duval
Reduit
04-2024

GED -

London College
Port Louis, Mauritius

Skills

  • Packaging expertise
  • Machine operation
  • Worker safety
  • Quality assurance
  • Workplace cleanliness
  • Precision measurement
  • Workplace organization
  • Efficient multitasking
  • Dough Handling

Timeline

Production Helper

Dough Rae Me LTD
08.2024 - Current

Pastry Trainee

Le Colibri Manufacturing Ltd
06.2023 - 07.2024

Pastry Attendant

Red Cherry
06.2022 - 03.2023

Sales Assistant

Panda Store
01.2014 - 03.2022

NC4 Pastry Production

Mitd- Ecole Hôtelière Sir Gaëtan Duval

GED -

London College
Hsiao Fah Christelle Hee Song