Izabela Roman

• Leadership Excellence: Led sales and business operations in Poland, achieving revenue growth year-over-year through targeted strategies.
• Developed annual operational plans aligned with strategic business goals, driving long-term sustainable growth.
• Strategic Sales Initiatives: Increased lead-to-deal conversion from 8% to 30% through targeted sales strategies and enhancements.
• Revenue Growth: Proactively engaged with key accounts, renegotiating contracts to secure long-term partnerships and maximize revenue opportunities.
• Market Expansion: developmnet of effective sales strategy & diversified lead sources and cultivated strategic partnerships, significantly expanding market reach.
• Digital Transformation: implemented automations supporting internal processes that saved efforts for the team and increased efficiency

• Commercial Strategy Leadership: Directed the company's commercial strategy, overseeing business development, sales, and client success functions.
• Client Satisfaction: Built and managed an international client support team, achieving a 90%+ client satisfaction rate.
• Operational Excellence: Developed key performance indicators (KPIs) and service level agreements (SLAs) to ensure operational excellence.
• Cross-Functional Collaboration: Implemented organizational changes, improving team efficiency and performance.
• Client Advocacy: Acted as an ambassador for international clients, fostering long-term partnerships.

• Market Analysis & Partnerships: Conducted comprehensive market analysis, establishing strategic partnerships across Europe, Asia, MENA, and Africa.
• Channel Optimization: Launched and optimized new customer engagement channels, driving increased conversion rates.
• Community Support: Provided exceptional support to local communities and retail clients, building strong client relationships.
• Regulatory Compliance: Played a key role in company setup, regulatory compliance, recruitment, and content localization.

• Market Penetration: Developed and executed go-to-market strategies, leading to successful market penetration in selected areas.
• Business Development: Cultivated relationships with start-ups and recognized industry players, driving business growth.
• Project Management: Collaborated with senior project managers to define project goals and ensure successful execution.

• Sales Growth: Developed new sales and client relationships with local and international corporations, driving revenue growth in the CEE region.
• Stakeholder Coordination: Managed sales projects and coordinated efforts across various stakeholders to ensure seamless processes and customer satisfaction.

• Sales Growth: Achieved a 30% increase in sales year-over-year by developing targeted sales strategies and building strong client relationships.
• Project Management: Managed sales projects for corporate and public entities, developing solutions in operational and legal areas.
• CRM Implementation: Successfully implemented a CRM system, enhancing organizational efficiency and client management.

Sales Process Management: Managed the sales process for public tenders, driving new sales development and client engagement.

• Client Base Development: Built a client base in the public sector, prepared tender documentation, and supported sales projects.
• Market Analysis: Conducted market entry analysis for new products and services, monitoring competition and market trends.

Executive Support: Provided comprehensive support to board members, managing daily operations and contract preparation.

• CRM Implementation: Led the implementation of a CRM system, coordinating international project teams and providing office support.
• Resource Planning: Managed resource planning and project profitability monitoring, supporting project teams effectively.