Ia Darsalia
Pruszkow
Summary
Skilled Production Worker offering 3 years of experience in warehouse and manufacturing environments. Focused on being productive and safety-minded at all times. Committed magazynier with strong production background. Focused on maintaining team safety and meeting challenging performance targets. Skilled in managing supplies and keeping line moving smoothly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Machine Operator
Wipemix
02.2020 - 08.2023
- Kept production lines running smoothly and efficiently at all times.
- Maintained clean, tidy and safe working environment in packing area.
- Monitored and adjusted machine settings to maintain product quality and accuracy.
- Performed regular maintenance and cleaning of packing machinery.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters and sealing tools.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Reviewed outbound merchandise for errors or complications to protect employer reputation and boost customer satisfaction ratings.
- Recorded shipment data such as weight and discrepancies using [Software].
- Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
- Assembled products according to changing daily work orders and specific customer needs.
- Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
- Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
- Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
Pracownik Restauracji
McDonald
06.2019 - 02.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked flexible hours across night, weekend and holiday shifts.
- Developed and maintained courteous and effective working relationships.
- Paid attention to detail while completing assignments.
Office Manager
silk-water group
03.2017 - 04.2019
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed office operations while scheduling appointments for department managers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Updated reports, managed accounts, and generated reports for company database.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
Manager
Aesthetic Medicine Center lotusi
01.2012 - 02.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Call Center Operator
klinika Derma (Medycyna Estetyczna )
03.2008 - 01.2012
- Assisted customers by answering questions and responding to inquiries.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests for products, services, and company information.
- Recommended products to customers, thoroughly explaining details.
- Promoted available products and services to customers during service, account management, and order calls.
- Received multiple positive reviews acknowledging dedication to excellent customer service.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Learned and maintained in-depth understanding of product information, providing knowledgeable responses to diverse questions.
- Responded to customer calls and emails to answer questions about products and services.
- Placed outbound customer service or customer satisfaction calls to follow up on issues.
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Processed debit and credit card and electronic check payments.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
Education
MS.Office - Computer Programming
Intellect Center
GeorgiaAssociate Degree in Nursing - Medical
Ivane Javakhishvili Tbilisi State University
GeorgiaHigh School Diploma -
Public School #147 of Tbilisi
Georgia,Tbilisi06.2005
Skills
- Product Identification
- Operational Efficiency
- Manufacturing Operations
- Performance Goals
- Production Goals
- Removing Defective Products
- Assignment Management
- Packing
- Visual Inspection
- Warehouse Safety
- Clean Equipment
- Handheld Scanners
- Personnel Records
- Maintaining Quality Assurance Standards
- Hygiene Standards
- Computer Tracking
- Maintaining Clean Work Areas
- Sealing
- Data Accuracy
- Package Staging
- Processing Orders
- Item Packaging
- Count Verification
- Sorting Stock
- Product Inspection
- Inventory Supplies
- Shrink-Wrapping Machines
- Work Orders
- Box Making
- Dependable and Responsible
- Self-Motivated
- Attention to Detail
- Data Entry
- Active Listening
- Teamwork and Collaboration
- MS Office
Languages
Georgian
Native language
English
Intermediate
B1
Timeline
Machine Operator
Wipemix
02.2020 - 08.2023
Pracownik Restauracji
McDonald
06.2019 - 02.2022
Office Manager
silk-water group
03.2017 - 04.2019
Manager
Aesthetic Medicine Center lotusi
01.2012 - 02.2017
Call Center Operator
klinika Derma (Medycyna Estetyczna )
03.2008 - 01.2012
MS.Office - Computer Programming
Intellect Center
Associate Degree in Nursing - Medical
Ivane Javakhishvili Tbilisi State University
High School Diploma -
Public School #147 of Tbilisi
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