Ian Benedziktau
warszawa
Summary
Dynamic pharmaceutical sales professional with over 10 years of proven success in driving revenue and fostering client relationships within the healthcare sector. A strong passion for medical information and life sciences fuels a commitment to excellence, complemented by exceptional communication and analytical skills developed through extensive experience in medical research, including roles as an analyst, presenter, and author. Currently holding a residency permit in Poland and ready to leverage expertise in contributing to medical, clinical research, pharmaceutical initiatives or else.
Overview
19
19
years of professional experience
Work History
Customer Care Specialist
Foundever
02.2023 - Current
- Took ownership of customers issues to follow problems through to resolution.
- Provided exceptional support during high call volume periods, maintaining a professional demeanor under pressure.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Medical content specialist
WeatherWell
12.2021 - 02.2022
- Conducted comprehensive literature searches and critical analysis of peer-reviewed scientific articles to investigate relationships between weather variables and health conditions.
- Identified and mathematically described observable patterns linking meteorological factors to diseases such as diabetes mellitus and gastrointestinal disorders.
- Synthesized findings into actionable insights and health recommendations tailored to weather-related risk factors.
- Ensured high-quality, evidence-based content through meticulous research, data validation, and fact-checking.
Key Account Manager
Ferring Pharmaceuticals
05.2016 - 09.2021
- Developed and implemented a sustainable system for bringing new pharmaceutical products to market — from registration to patient access — for two new obstetrics products.
- Designed and delivered training programs for healthcare professionals: created training methodology, prepared materials, and conducted over 50 presentations and courses.
- Provided ongoing scientific support for products, including monitoring medical publications and compiling medical digests for physicians.
- Achieved sustainable sales and market share growth in the Assisted Reproductive Technologies (ART) segment.
Medical content specialist
Viv - Healthy Body Exercises
05.2018 - 07.2018
- Analyzed and compiled 18 concise surveys on healthy lifestyle topics and the impact of various factors on health (e.g., electromagnetic smog, fried food, plastic containers, etc.).
- Developed evidence-based questionnaires and user recommendations, incorporating national health guidelines from the EU, USA, and UK.
- Created a mechanism for tracking lifestyle changes to support long-term health improvement.
Senior researcher of Research Laboratory
Research Laboratory (Belarusian Medical Academy of Postgraduate Education)
03.2014 - 05.2016
- Performed 130+ laboratory and ultrasound examinations, along with clinical anamnesis analysis of patients with diabetes mellitus and nodular thyroid conditions.
- Co-authored the clinical guideline: "Method for Diagnostics of Thyroid Diseases in Patients with Type 2 Diabetes Mellitus."
- Gained hands-on experience with advanced laboratory techniques and conducted enhanced diagnostic experiments under the supervision of senior researchers.
Key Account Manager (Endocrinology)
Takeda Pharmaceuticals (formerly Nycomed)
05.2013 - 03.2014
- Achieved sales and market share growth for key endocrinological products, including Euthyrox, Glucophage, Thyrozole, and others.
- Organized and conducted patient and specialist education initiatives such as the "Osteoporosis School" and "Diabetes Schools."
- Built and maintained strong relationships with healthcare professionals and key accounts to support long-term business growth.
- Mentored junior team members in key account management practices, promoting a culture of continuous learning and development.
Medical Representative
Takeda Pharmaceuticals (formerly Nycomed)
01.2008 - 04.2013
- Built strong relationships with healthcare professionals, enhancing trust and credibility for the organization.
- Promoted Rx and OTC products (Jan 2008 – Jun 2009), increasing sales from the lowest position to 2nd place in the region.
- Led sales efforts in the endocrinology portfolio (Jun 2009 – Apr 2013), achieving consistent annual growth of 20%.
Emergency Medicine Physician
Ambulance station
08.2006 - 05.2008
- Led an emergency cardiology response team, supervising two paramedics and coordinating actions during high-risk and complex medical calls.
- Handled the most complex and high-priority cases compared to standard emergency teams, often serving as the first point of advanced decision-making in life-threatening situations.
- Ensured high-quality patient care under pressure while maintaining effective communication and teamwork within the unit.
Education
Postgraduate Diploma - Clinical Trials
Kozminski University
Warsaw03-2024
M.D. - General Medicine
Belarusian State Medical University
Minsk, Belarus06.2006
No Degree - 2 Years Course of Polish Language And Culture
Instytut Polski W Minsku
06-2019
No Degree - Endocrine Disease Diagnosis & Treatment
Belarusian Medical Academy of Postgraduate Education
Minsk02-2016
M.D. - Physician of Ultrasonic Diagnostics
Belarusian Medical Academy of Postgraduate Education
Minsk11-2016
Skills
- Pharmaceutical Sales
- Key Account Development
- Life Sciences
Languages
Belarusian (Native or Bilingual)
Polish (Professional Working)
English (Professional Working)
Russian (Native or Bilingual)
Awards
"Discovery of the Year", The best sales representative
Timeline
Customer Care Specialist
Foundever
02.2023 - Current
Medical content specialist
WeatherWell
12.2021 - 02.2022
Medical content specialist
Viv - Healthy Body Exercises
05.2018 - 07.2018
Key Account Manager
Ferring Pharmaceuticals
05.2016 - 09.2021
Senior researcher of Research Laboratory
Research Laboratory (Belarusian Medical Academy of Postgraduate Education)
03.2014 - 05.2016
Key Account Manager (Endocrinology)
Takeda Pharmaceuticals (formerly Nycomed)
05.2013 - 03.2014
Medical Representative
Takeda Pharmaceuticals (formerly Nycomed)
01.2008 - 04.2013
Emergency Medicine Physician
Ambulance station
08.2006 - 05.2008
Postgraduate Diploma - Clinical Trials
Kozminski University
M.D. - General Medicine
Belarusian State Medical University
No Degree - 2 Years Course of Polish Language And Culture
Instytut Polski W Minsku
No Degree - Endocrine Disease Diagnosis & Treatment
Belarusian Medical Academy of Postgraduate Education
M.D. - Physician of Ultrasonic Diagnostics
Belarusian Medical Academy of Postgraduate Education
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