Ibrahim Elmahalawy
Warsaw,14
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
- Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
- Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs.
- Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.
Overview
11
11
years of professional experience
1
1
Certificate
3
3
Languages
Work History
Professional Merchant in Crypto
Mts Group
2023.11 - Current
- Enhanced trading strategies by analyzing market trends and leveraging technical indicators.
- Increased return on investment by employing advanced risk management practices, including diversification and hedging strategies.
- Reduced risk exposure with meticulous management of stop-loss orders and position sizing techniques.
Owner
MTS GROUP (Poland)
07.2017 - Current
- Selling electronics like laptops, chargers, routers, systems and camera
Experience selling online in Allegro and eBay and amazon and wish
B2B AND B2C and AND C2C
Buying from China and also from all make custom clearance
selling in all Europe and Arabic areas and analyzing the market Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Repair of electronics
Customer service and Making invoices and complaints.
Increased client satisfaction by providing personalized selling strategies tailored to their individual needs.
Developed strong relationships with clients for repeat business and referral opportunities.
Created compelling marketing materials, including brochures, online listings, and social media posts to increase property visibility.
Utilized advanced technology tools to streamline processes and improve efficiency in managing client portfolios.
Implemented time management techniques within daily routines allowing for more productive workdays while maintaining a manageable workload.
Established rapport with clients by actively listening to their needs and preferences before presenting suitable solutions accordingly.
Provided ongoing support to clients post-sale, ensuring satisfaction and fostering long-term relationships for future business opportunities.
Consistently met or exceeded sales targets by employing effective marketing strategies, exceptional negotiation skills, and superior client service.
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Developed new business and managed new and existing clients.
Leveraged market knowledge and analysis to provide guidance and advice on the best options for clients.
Developed and implemented marketing strategies to maximize sales and attract new clients. - Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Owner
MTS GROUP (Egypt)
01.2014 - Current
- Selling electronics like laptops, chargers, routers, systems
- Repair of electronics mobile and laptop and pc
- Customer service
- Recruiting Egyptian workers abroad.
- Increased company growth by strategically developing and implementing effective business plans.
- Streamlined operations for maximum efficiency by thoroughly analyzing and optimizing internal processes.
- Enhanced customer satisfaction with timely and professional communication, addressing concerns and resolving issues promptly.
- Established a strong brand identity through consistent marketing efforts, driving sales and attracting new clients.
- Mentored and developed employees to achieve their full potential, fostering a positive work environment that encouraged collaboration and teamwork.
- Expanded market reach through the development of targeted marketing campaigns, opening up new revenue streams.
- Improved financial stability by closely monitoring expenses, identifying cost-saving opportunities, and implementing budget controls.
- Maximized profits by negotiating favorable contracts with suppliers, securing competitive pricing on materials and services.
- Implemented cutting-edge technology solutions to streamline workflows, increasing productivity levels across the organization.
- Developed long-lasting partnerships with industry leaders, leveraging networking opportunities for mutual benefit.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Prepared annual budgets with controls to prevent overages.
Computer Technician
Tiba Tasnim (Egypt)
01.2013 - 02.2014
- Repairing pc/laptops and installing systems.
- Provided remote technical support for customers, resolving issues without the need for in-person visits.
- Streamlined repair process by implementing a well-organized ticketing system to track and prioritize tasks.
- Enhanced customer satisfaction by providing timely and efficient computer repair services.
- Reduced downtime for clients by diagnosing and resolving hardware and software issues promptly.
- Improved system performance for users by performing regular maintenance tasks, such as cleaning, updates, and upgrades.
- Increased company revenue with upselling of additional services and products during repair consultations.
Education
LICENCE - Law
Alazhar University
Cairo 01.2014
Skills
- Identified high-potential opportunities for profit by monitoring market news, social sentiment, and industry developments
- Skilled at working independently and collaboratively in a team environment
- Self-motivated, with a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked well in a team setting, providing support and guidance
- Market analysis and competition monitoring
Organizational Skills - Networking Abilities
- Cross-Cultural Competence
- Selling in poland and europe Arabic area and analyzing market
- Communication skills
- Experience selling online and selling direct with clients
Establishing and maintaining constant contact with customers - Supervising cooperation in the subordinate region
- Responsibility for sales plan and execution
- Comprehensive customer service
- Implementation of short and long term strategies
- Research and business analysis of subordinate markets
Monitoring competitiveness - Negotiation skills and building lasting relationships
Establishing contacts easily - Ability to work in a team
- Ability to learn quickly
- Ability to search for unconventional solutions
Commitment, consistency, organizational skills, and independence - Strong commercial acumen and analyzing market
Creative, engaging, and enthusiastic specialty in trading and administration in business - Patience in handling stressful situations
- Knowledge of habits and cultural issues in Arabic countries
- Knowledge of different accents in the Arabic areas
Communicative knowledge of English - Higher education with technical knowledge in fields of telecommunications
- Knowledge of recovery data and repairing electronics and hard disk
- Knowledge of finding good suppliers from China
Knowledge of customer care after-sale - Good computer skills: MS Office (Word, Excel)
- Maintenance of laptop, pc, mobiles, and installing systems and cameras
- Work experience in the field of trade and marketing
Work in any program after guidance - Preparing and writing invoices and sending packages for clients and services after selling
- Monitoring the market and developing strategic plans
- Bringing new customers
- Polish driver's license B
- Business Growth
- Staffing
- Personnel Management
- Business Forecasting
- Policy and Procedure Implementation
- Business Development
- Sales Leadership
- Investor Relations
- Business Planning
- Customer Relations
- Staff Training
- Client Service
- Business Administration
- Profit and Loss
- Marketing and Advertising
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issues through consumer testing.
very good at Market analysis and competition monitoring - selling in Arabic area and analyzing the market
- very good communication skills and this is part of my daily work
- Strong commercial acumen and analyzing market
Creative, engaging, and enthusiastic specialty in trading and administration in business
I have long patience to handle stressful situations and think very calm to find a way how to solve the problem because stress And nervous will not solve the problem - i am in Higher education and my university it one of the Prestigious Universities in Egypt and i am technical knowledge in fields of telecommunications, according to of my work with repairing and internet problems and pc and laptop and IT data centers also I have knowledge of recovery data and repairing electronics and hard disk
very big network from suppliers from China and also knowing how to make deals and find good products and Convenient to the market and finish shipping from door to door - experience over 8 years selling online
- Maintenance laptops and pc and mobiles and installation systems - I polish have driver's license
Languages
Arabic
English
Polish
Certification
a course in strategic planning from HP
A course in effective leadership from HP
a course in energy efficiency from HP
a course in social entrepreneurship from HP
Course on effective websites from HP
Course in the presentation of data from HP
Course in e-mail to work from HP
Course in effective lectures from HP
Course in the target audience of HP
IT course for business success from HP
Course in inventory management from HP
Course in employee recruitment from HP
Course in Customer Relationships from HP
Course in Contact Management from HP
Capacity increase course from HP
Course in marketing through social networks from HP
Course on HP's unique value proposition
Online sales course from HP
Course on pricing from HP
Course in the advantages of marketing compared to the characteristics of HP
Sales Course from HP
Cash flow course from HP
Course in the search for funding from HP
HP's profit and loss cycle
Course in Fundamentals of Finance from HP
a course in time management education and development
A course in the contemporary Arab city sponsored
Course in marketing science
Course in electronic commerce
courses from allegro
Additional Information
INTERESTS:
- science books and economic book
- sport, running
- business administration
CHARACTER FEATURES:
- good interpersonal skills with co-workers
- team-player and ability to work under pressure
- high personal culture
-Diligent
-i don't like the failures and always Adventure in business and Avoid failure
or any reason going for failure
Timeline
Professional Merchant in Crypto
Mts Group
2023.11 - Current
Owner
MTS GROUP (Poland)
07.2017 - Current
Owner
MTS GROUP (Egypt)
01.2014 - Current
Computer Technician
Tiba Tasnim (Egypt)
01.2013 - 02.2014
LICENCE - Law
Alazhar University
Character Features
- Good interpersonal skills with co-workers
- Team-player and ability to work under pressure
- High personal culture
- Diligent
- Avoiding failure and always adventuring in business
- Good knowledge of habits and cultural issues in Arabic countries
- Knowledge of different accents in the Arabic areas
Personal Information
- Nationality: Egyptian
Hobbies and Interests
- Science books and economic book
- Sport, running
- Business administration
Training
computer repairs and networks and mobile business administration course from hp company with certificates
Character Features
- Good interpersonal skills with co-workers
- Team-player and ability to work under pressure
- High personal culture
- Diligent
- Avoiding failure and always adventuring in business
- Good knowledge of habits and cultural issues in Arabic countries
- Knowledge of different accents in the Arabic areas
Personal Information
- Nationality: Egyptian
Hobbies and Interests
- Science books and economic book
- Sport, running
- Business administration
Training
computer repairs and networks and mobile business administration course from hp company with certificates
Languages
Arabic
Character Features
- Good interpersonal skills with co-workers
- Team-player and ability to work under pressure
- High personal culture
- Diligent
- Avoiding failure and always adventuring in business
- Good knowledge of habits and cultural issues in Arabic countries
- Knowledge of different accents in the Arabic areas
Personal Information
- Nationality: Egyptian
Hobbies and Interests
- Science books and economic book
- Sport, running
- Business administration
Training
computer repairs and networks and mobile business administration course from hp company with certificates
Languages
Arabic
English
Polish
Similar Profiles
AMY PAZOSAMY PAZOS
Team Lead, Title Operations at MTS Group LLCTeam Lead, Title Operations at MTS Group LLC
AMY PAZOSAMY PAZOS
Team Lead, Title Operations at MTS Group LLCTeam Lead, Title Operations at MTS Group LLC
Jetaun CaldwellJetaun Caldwell
Vendor Relations Specialist at MTS Group LLCVendor Relations Specialist at MTS Group LLC
Deniz Cem CetinDeniz Cem Cetin
VIP Transfer Driver at MT MotorsVIP Transfer Driver at MT Motors
JANICE N. CADUCIOJANICE N. CADUCIO
Food Production Worker at MackzfitFood Production Worker at Mackzfit