Summary
Overview
Work History
Education
Skills
Certification
Languages
Hobbies and Interests
Consent
Timeline
Generic
Ida Wiechowska

Ida Wiechowska

Wrocław

Summary

Results-oriented Junior Lead Generation Specialist offering outstanding communication strengths and success in engaging and qualifying B2B and B2C prospects. Highly productive professional employing effective time management and acute detail orientation to deliver quality leads, contributing substantially to business growth initiatives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Junior Lead Generation Specialist

RST Software Masters
09.2023 - 11.2023
  • Built prospect lists of potential new customers through research and identification of business opportunities.
  • Initiated contact with prospects and conducted follow-up calls to garner information and qualify leads.
  • Entered data into CRM Streak, ensuring accuracy and uniformity.
  • Set up appointments with interested customers according to schedule availability.
  • Asked relevant questions to assist customers with selecting needed or requested products and services.
  • Overcame objections using friendly, persuasive strategies.
  • Developed extensive knowledge of products and services to better assist customers.
  • Collaborated with marketing teams to develop and execute promotional strategies.

E-commerce Specialist

Masters Of Covers Brand - High Heels Media
07.2021 - 08.2023
  • Operated Amazon and Etsy marketplaces for EU countries.
  • Optimized listings, graphics and content editing, keyword research, and video editing.
  • Operated the CMS of the store's website based on WordPress
  • Maintained working knowledge of company products, services and promotions.
  • Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
  • Analyzed sales-related data to predict future sales, stock requirements and consumer behaviors.
  • Inspected landing pages, product information and checkout options to verify visual appeal, accuracy and usability.
  • Met or exceeded sales goals and worked as team player in supporting other sales.
  • Responded to customer issues and resolved complaints by leveraging expert knowledge.
  • Managed financial tracking, inventory coordination and social media marketing.
  • Established and maintained e-commerce website to promote and sell products.
  • Monitored trends in online retail to identify new opportunities for growth.
  • Improved monthly sales with successful marketing, sales and customer relations approaches.
  • Managed customer service inquiries and complaints for customer satisfaction.

Junior Social Media Specialist - Internship

Webstreet Agency
05.2021 - 07.2021
  • Maintained company's social media presence by posting messages, answering posts, and monitoring responses.
  • Increased customer engagement through social media.
  • Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
  • Obtained, attributed and wrote compelling captions and other text for photos, video and other graphics.
  • Engaging in tender searches and reaching out to clients to discuss projects and potential negotiations.

Horse Riding Instructor Recreation / Bereiter

Various Employers
09.2020 - 03.2021
  • Taught proper communication and riding commands for optimal control and safety around horses.
  • Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
  • Cleaned and maintained facility with horses and adhered to veterinary visit schedule, feeding routines and cleaning practices.
  • Supported students needing extra assistance in learning basic tenets of horseback riding with patience and deliberation.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.

Education

Master's Degree - Social Media in Management

Jagiellonian University
Kraków
07.2020

Bachelor's Degree - Journalism And Social Communication

Jagiellonian University
Kraków
06.2018

Skills

  • Apolloio
  • WeConnect
  • Woodpecker
  • Adobe: Premiere Pro, Photoshop, XD
  • Basics of WordPress
  • MS Excel
  • Operation of Amazon, Etsy and Kauflandde Marketplaces
  • Research and Reports Generation
  • Sales Tools and Techniques
  • Qualifying and Prospecting Leads
  • Quality Lead Generation
  • Outbound Marketing
  • CRM Management
  • Customer Service
  • Market Research
  • Client Service-Focused
  • Outbound Calling

Certification

  • Sprawny Marketing - Online sales: Amazon, Kaufland.de, Warsaw, 06/2022
  • Physical Recreation Instructor with specialty: horse riding, Olsztyn, 08/2016

Languages

Polish
Native language
English
Upper intermediate
B2
French
Elementary
A2
Japanese
Beginner
A1

Hobbies and Interests

  • Horse riding - show jumping
  • Sport climbing
  • Bouldering
  • Mountain hiking
  • Japanese language
  • Gamedev and gaming industry

Consent

I consent to the processing of my personal data for the purpose of recruiting both in the current recruitment and other in the future.

Timeline

Junior Lead Generation Specialist

RST Software Masters
09.2023 - 11.2023

E-commerce Specialist

Masters Of Covers Brand - High Heels Media
07.2021 - 08.2023

Junior Social Media Specialist - Internship

Webstreet Agency
05.2021 - 07.2021

Horse Riding Instructor Recreation / Bereiter

Various Employers
09.2020 - 03.2021

Master's Degree - Social Media in Management

Jagiellonian University

Bachelor's Degree - Journalism And Social Communication

Jagiellonian University

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Ida Wiechowska