Igor Maciejewski
Customer Service Representative
Warsaw
Profil zawodowy
Insightful individual with social media expertise. Offers dynamic writing and creative photography skills. Interested in unpacking market trends and learning what makes customers tick.
Podsumowanie
1
1
year of professional experience
1
1
year of post-secondary education
Doświadczenie
Customer Service Representative
Bunkier Store
Warsaw
11.2025 - Current
- Implemented feedback gathering mechanisms, improving service delivery and enhancing customer experience.
- Assisted customers with product-related questions, feedback and complaints.
- Processed and issued product orders and service upgrades for customers.
- Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
- Analysed customer feedback to identify patterns, initiating changes to service offerings based on collective insights.
Social Media Marketing Intern
Midiamo.pl
Remote
10.2025 - Current
- Developed and implemented social media marketing strategies to enhance brand visibility on platforms such as Facebook, Instagram, and Twitter.
- Conducted competitor analysis to benchmark social media presence and strategies, identifying opportunities for growth.
- Helped design and develop marketing graphics and promotional material, creating using Adobe InDesign and Canva.
Windsurfing instructor
Kitescontrol
Chalupy
06.2025 - 09.2025
Wykształcenie
Bachelor's Degree - Management in Logistics
Leon Koźmińsky Academy
Warsaw 10.2025 - Current
Umiejętności
- Instagram Ads
- Trend identification
- Customer relations
- Social media campaign analysis
- Adobe Indesign
- Brand awareness
- YouTube marketing
Languages
Polish
First language
English
Advanced
C1
Spanish
Elementary
A2
Zainteresowania
- Windsurfing
- Skiing
- High-end fashion
Oś czasu
Customer Service Representative
Bunkier Store
11.2025 - Current
Social Media Marketing Intern
Midiamo.pl
10.2025 - Current
Bachelor's Degree - Management in Logistics
Leon Koźmińsky Academy
10.2025 - Current
Windsurfing instructor
Kitescontrol
06.2025 - 09.2025