Mateusz Sobczyński
Krakow,12
Summary
One year of professional experience as a System Support Specialist, with a strong foundation in IT system management, cloud technologies, and scripting. Currently pursuing academic studies, able to combine theoretical knowledge with hands-on technical experience to provide reliable support and contribute to the stability and efficiency of IT environments. Engaged with a variety of systems and tools, enhancing adaptability and deepening understanding of modern infrastructure management.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior System Support
Asahi Europe & International
03.2024 - 03.2025
- Reporting and analysis of the synchronization process with the CRM system: monitoring and analyzing data exchange processes, identifying irregularities, preparing reports for business and technical teams
- Data management and analysis in Microsoft SQL Server (T-SQL): creating and optimizing SQL queries, analyzing large datasets, troubleshooting data-related issues
- MS Dynamics 365 administration: configuring the system, resolving functional issues, providing user support for daily platform operations
- User support through ServiceNow: diagnosing and resolving incident tickets while ensuring high-quality support for end-users
- Testing new system functionalities: participating in the testing and implementation of new features as part of integration and process automation projects (Azure DevOps)
- Coordinating data flow between systems: managing integrations and data flow between Azure, Microsoft SQL Server, and the CRM system, ensuring data consistency and efficiency
Education
Applied Computer Science - engineering studies -
College of Economics And Computer Science
Krakow, Poland04-2026
Skills
- Windows
- Linux
- Azure
- Bash
- NET
- Networking
- ServiceNow
- T-SQL
- Python
- Analytical Thinking
Websites
Certification
- Information Technology Specialist in Network Security, Certiport - A Pearson VUE Business
- AZ-900 Microsoft Azure Fundamentals, Microsoft
Languages
Polish
English
Timeline
Junior System Support
Asahi Europe & International
03.2024 - 03.2025
Applied Computer Science - engineering studies -
College of Economics And Computer Science
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