Illia Protalchuk

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  <ul><li>Acted as a strategic partner for clients' YouTube presence, translating complex performance data into clear, actionable strategies to drive channel growth</li><li>Analyzed client YouTube channels to identify content gaps and optimization opportunities, providing strategic recommendations on video SEO, titling, and thumbnail design.</li><li>Developed performance dashboards to track key YouTube metrics, delivering data-driven insights on content strategy.</li><li>Conducted onboarding and enablement sessions for new team members covering process flow, performance tracking, and reporting tools.</li><li>Contributed to internal knowledge-sharing initiatives by documenting workflows and best practices for performance monitoring.</li><li>Collaborated cross-functionally to resolve escalations and proactively address client concerns.</li><li>Contributed to knowledge transfer and process documentation to improve team readiness and operational excellence.</li></ul> at Teleperformance Global Services Pvt Ltd<ul><li>Acted as a strategic partner for clients' YouTube presence, translating complex performance data into clear, actionable strategies to drive channel growth</li><li>Analyzed client YouTube channels to identify content gaps and optimization opportunities, providing strategic recommendations on video SEO, titling, and thumbnail design.</li><li>Developed performance dashboards to track key YouTube metrics, delivering data-driven insights on content strategy.</li><li>Conducted onboarding and enablement sessions for new team members covering process flow, performance tracking, and reporting tools.</li><li>Contributed to internal knowledge-sharing initiatives by documenting workflows and best practices for performance monitoring.</li><li>Collaborated cross-functionally to resolve escalations and proactively address client concerns.</li><li>Contributed to knowledge transfer and process documentation to improve team readiness and operational excellence.</li></ul> at Teleperformance Global Services Pvt Ltd

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  <ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.<ul><li>Projections / project reports</li><li>CMA Reports</li><li>Appeals before Income Tax Department</li><li>Appeals before GST Appellate</li><li>Tax audits</li><li>Statutory audit of Govt banks</li><li>Revenue Audit</li><li>Concurrent Audit</li><li>GST Audit</li><li>GST return</li><li>Income Tax Returns</li><li>Data analysis</li><li>Adding data through tally</li></ul> at Neeraj Mohinder Garg & Co.