Ilona Piętka
Warsaw
Summary
I'm a professional invoicing expert who's always eager to learn more and put my newly acquired knowledge and skills into practice. I believe a can-do approach combined with an open mind is the key to professional and personal development.
Overview
6
6
years of professional experience
Work History
Invoicing Expert
Marsh McLennan
04.2024 - Current
- Collaborated with other teams to resolve discrepancies and improve invoicing accuracy.
- Led initiatives aimed at automating repetitive tasks, resulting in improved operational efficiency and reduced errors.
- Provided guidance in resolving complex invoicing matters that required specialized experience and knowledge.
- Facilitated meetings with stakeholders to discuss project progress, challenges, and solutions collaboratively.
- Served as point of contact for urgent complex cases.
- Trained and guided team members to maintain high productivity and performance metrics.
- Allocated daily tasks amongst team members
- Managed procedure updates ensuring alignment with internal policies.
Senior Operations Specialist
Marsh McLennan
04.2022 - 04.2023
- Trained new staff on invoicing procedures and best practices for accuracy.
- Assisted in the development of reporting tools
- Assisted in internal audits, providing necessary documentation and support for financial compliance purposes.
- Resolved complex invoicing cases.
Operations Specialist
Marsh McLennan
04.2021 - 04.2022
- Processed high volume invoices with attention to detail, ensuring timely and accurate billing
- Measured team's performance quality in the role of a quality officer
Operations Analyst
Marsh McLennan
11.2020 - 04.2021
- Mastered various processes
- Collaborated with various teams
- Ensured accurate invoicing and data
Administrative and Sales Assistant
DATAMOBI
04.2020 - 07.2020
- Researching the market and identifying potentially new customers
- Updating customer records in the company database
- Monitoring active purchase orders
Customer Service Representative
Visma Financial Solutions
09.2019 - 12.2019
- Handling incoming phone calls in Swedish and English
- Invoice management
- Cooperation with departments abroad
Education
Bachelor of Arts -
SWPS University of Social Sciences And Humanities
Skills
- Accuracy and precision
- Teamwork and collaboration
- Problem-solving
- Multitasking
- Adaptability and flexibility
- Analytical thinking
Languages
English
Bilingual or Proficient (C2)
Swedish
Upper intermediate (B2)
Timeline
Invoicing Expert
Marsh McLennan
04.2024 - Current
Senior Operations Specialist
Marsh McLennan
04.2022 - 04.2023
Operations Specialist
Marsh McLennan
04.2021 - 04.2022
Operations Analyst
Marsh McLennan
11.2020 - 04.2021
Administrative and Sales Assistant
DATAMOBI
04.2020 - 07.2020
Customer Service Representative
Visma Financial Solutions
09.2019 - 12.2019
Bachelor of Arts -
SWPS University of Social Sciences And Humanities
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