Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Insen Mel Dyu

Krakow

Summary

Proactive and high-performing sales rep with a strong background in SaaS sales and a proven track record of exceeding KPIs. Looking to join a growth-oriented company where I can leverage my strengths in sales execution, client communication, and process improvement to drive revenue and build valuable client relationships. Naturally contributes to a positive team atmosphere that drives results and cooperation.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Voluum
12.2023 - 06.2025
  • Outperformed sales KPIs by 32% over the past 6 months.
  • Maintained the fastest chat lead response times in over 4 years.
  • Boosted BDR team responsiveness by 68–73% by optimizing internal CRM workflows and improving process efficiency.
  • Initiated and led a shift toward a collaborative, high-performing team culture, boosting morale and increasing peer-to-peer support.
  • Qualified and nurtured high volumes of inbound and outbound leads, aligning prospects with tailored SaaS solutions and demo opportunities.
  • Partnered with Sales Executives to ensure seamless lead hand-offs and increase close rates.
  • Secured new revenue opportunities by leveraging strategic networking and promotional efforts at industry conferences.

Sales Representative

Idealogic
01.2021 - 12.2023
  • Achieved an 18% conversion rate from leads receiving estimates.
  • Developed a protocol that improved Sales-PM alignment, raising client satisfaction scores by 40%.
  • Built long-term client relationships by aligning product value with business objectives.
  • Enhanced retention and payment reliability through improved partner management.
  • Collaborated with marketing and customer success teams to improve lead nurturing and upsell opportunities.

Education

Bachelors - Psychology

Brooklyn College
01.2007

Skills

  • Lead Qualification & Opportunity Discovery
  • High-Speed Lead Response
  • KPI-Driven Sales Execution
  • Cross-Functional Communication
  • Pipeline Development and Forecasting
  • Stakeholder Communication
  • Team Process Optimization
  • SaaS & B2B Product Knowledge
  • Sales Enablement & Demo Support
  • Inbound/Outbound Sales Strategy
  • CRM Tools (Hubspot, Pipedrive)

Languages

English
Bilingual or Proficient (C2)
Russian
Advanced (C1)

Timeline

Business Development Representative

Voluum
12.2023 - 06.2025

Sales Representative

Idealogic
01.2021 - 12.2023

Bachelors - Psychology

Brooklyn College

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Insen Mel Dyu